Karthic M Email and Phone Number

 Managed a team of 20 people and responsible for designing SLA’s for the customers and prioritizing the jobs to meet SLA. Interacting with clients for job processing, scheduling jobs. Preparing MIS and operations reports and organizing weekly meeting with operations supervisors and operation team for quality. Scheduling to print the files in Oce & Xerox printers in AFPDS / PCL modes.  Ensuring the print communication requirements are understood and documented. Ensure… Show more  Managed a team of 20 people and responsible for designing SLA’s for the customers and prioritizing the jobs to meet SLA. Interacting with clients for job processing, scheduling jobs. Preparing MIS and operations reports and organizing weekly meeting with operations supervisors and operation team for quality. Scheduling to print the files in Oce & Xerox printers in AFPDS / PCL modes.  Ensuring the print communication requirements are understood and documented. Ensure timely MIS to track the volumes and designed the format accordingly for the improvement of the process. Second Level problem solving in Xerox DocuTech 180HLC, Docucolor 8000. Show less