Karthick Jayakumar Email & Phone Number

➢ Having technical work experience of total 7 + Years on Production and Application support➢ Hands on experience on Sql developer 2008, Toad Oracle, UNIX, Windows servers➢ Have worked on multiple MIM & P1 issues.➢ Hands on experience on Autosys, batch monitoring, change management lifecycle➢ Worked for Clients like Walmart (Ecommerce ), SONY – Supply Chain Management using EDI and FX banking with Citi Bank Clients➢ Having Experience in L1, L2Production / Support, Enhancement and maintenance.➢ Having experience in ServiceNow, Jira production Suite➢ Having Trading knowledge of FX platforms and Banking knowledge , ECommerce➢ Good Exposure in covering Production Changes / Releases over weekend➢ Made automations to reduce manual touch points for the Start of Week checks➢ Functional experience included FX Trading Bank Applications and Supply chain managements.➢ Experience in creating Alerts using Splunk, Dynatrace and Autosys and Udeploy for the Change / Release tasks➢ Ability to be an effective team player and work under time constraints.➢ Experience in ITRS, Grafana, Splunk Dynatrace Monitoring.➢ Have created scripts in the ITRS Dash board to monitor any production critical alerts and reduce Severity.

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  Skr College Of Engineering And Technology

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