Karthik S J is a Fulfillment Supervisor at SVP Sports. Colleagues describe them as "I had the pleasure of teaching Karthik during their studies focused on Occupational Health and Safety course at Lambton College . Karthik demonstrated an exceptional understanding of the intricate regulations and protocols governing workplace safety. Karthik possesses a keen analytical mind, which was evident in Karthik ability to dissect complex legal frameworks and apply them practically to various scenarios. Karthik exhibited a remarkable attention to detail, ensuring that all aspects of safety compliance were thoroughly addressed. Moreover, Karthik exhibited strong communication skills, effectively conveying key concepts and insights to peers and instructors alike. Karthik actively engaged in discussions, offering valuable perspectives and contributing to a collaborative learning environment."
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Fulfillment SupervisorSvp SportsToronto, On, Ca
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E-Commerce Customer Service RepresentativeSvp Sports Oct 2023 - PresentNewmarket, Ontario, Canada• Resolved customer inquiries efficiently by providing accurate product information and orderstatus, resulting in a first-contact resolution rate of over 80% within 24 hours.• Effectively handled customer queries and resolved issues related to orders, shipping, returns,and refunds using Freshdesk's ticketing system• Demonstrated excellent organizational skills by effectively utilizing Warehouse RMS forinventory management and Shopify for order processing, implementing measures that resultedin a 20% reduction in discrepancies.• Utilized Slack for effective collaboration with teams to streamline processes and prioritizetasks, demonstrating strong time management skills• Assisted in training new team members and supervising compliance with safety regulations andOHSA.
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Hr & Administrative AssistantCik Capital Corp. May 2024 - Aug 2024Etobicoke, Ontario, Canada• Streamlined HR processes and daily office operations by implementing efficient systems,reducing processing time by 15% and improving overall department efficiency.• Contributed to talent acquisition and onboarding success by developing and implementing anew hire orientation program, achieving a 90% new hire satisfaction rate.• Improved communication and collaboration by establishing a centralized communicationplatform, enhancing interdepartmental collaboration and timely project completion.• Ensured data accuracy and integrity through database management using Zoho CRM, achieving99% data accuracy and improving data accessibility.• Supported financial analysis by gathering necessary documentation and preparing reports,enhancing the efficiency of financial analysis processes and improving data reliability -
Warehouse AssociateBroadridge Jan 2023 - Sep 2023Markham, Ontario, Canada -
Human Resources InternIluzia Lab Jan 2022 - Jul 2022Kozhikode, Kerala, India• Improved organizational efficiency by executing administrative tasks and managing projects,resulting in streamlined business operations.• Enhanced talent acquisition and retention by revamping the onboarding process andconducting employee wellness programs, increasing employee engagement and retention.• Optimized performance management by utilizing various metrics to analyze employeeperformance, identify strengths and weaknesses, and inform data-driven development plans.• Strengthened employee relations by collaborating on HR initiatives and managing employeerelations diplomatically, fostering a positive work environment.• Increased brand awareness by designing brochures and creating innovative social mediacontent through market research, boosting brand awareness by 20%.
Karthik S J Education Details
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Human Resource Management -
First Class
Frequently Asked Questions about Karthik S J
What company does Karthik S J work for?
Karthik S J works for Svp Sports
What is Karthik S J's role at the current company?
Karthik S J's current role is Fulfillment Supervisor.
What schools did Karthik S J attend?
Karthik S J attended Lambton College, Calicut University.
Who are Karthik S J's colleagues?
Karthik S J's colleagues are Shashank Lalpurwala, Afqar Aslam, Kripa Parekh, Sakshi S., Aftab Khanday, Shailaja Patel, Brooke Hughes.
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