1. Implemented multiple process improvements using Artificial Intelligence (AI), Robotic Process Automation (RPA), Machine learning (ML), other relevant technologies, proven project methodologies and Lean.2 Designed and orchestrated Web tool development for process tracking, monitoring and performance reports.3 Scrum master for projects handled.4 Standardized global process after transition.5 Transition of operations to SSC.6 Review of SOW, SOP and SOX documents.7 Guided team through soft & hard go-live and support SOX signoff.8 Identified scope of improvements in operations.9 Business Case preparation and presentation to management.10 Cost Benefit Analysis for all the projects driven.