Karthik Gajendran Email & Phone Number

Montreal, QC, CA

Montreal, Quebec, Canada

Amazon Connector* Integrated Acumatica Amazon Connector leveraging SP-API, ensuring seamless management of Order Processing (Fulfillment by Amazon and Fulfillment by Merchant), Payment Processing with relevant order-related fees, Shipments, Inventory synchronization, and Reconciliation procedures.* Designed and managed the Acumatica Amazon App.* Pioneered.

Montreal, Canada Area

• Consult with internal product managers and implementation specialists, and externalend users and resellers to understand the scope of the product development orimplementation integration requirements, define time and.
• Coordinate and collaborate with internal product managers and implementationspecialists, and external end users and resellers to find solutions to problems identifiedin testing, resolve issues during systems upgrades.
• Produce technical documentation for the development team to support project deliveryincluding technical requirements, functional specifications, data flow diagrams, testcases, requirements traceability matrices, flow.
• Monitor and report on project progress, and advise managers and stakeholders ofpotential project delays or resources required to complete the project on a timely basis.
• Prepare technical reports, simulations, and instructional manuals to document systemsdevelopment.

• Facilitate the collaboration between the ERP system and development team to create and communicate the product vision, roadmap and execution plan.
• Organize and schedule the scrum activities including Daily Scrum, Sprint Planning, Sprint Review, and Sprint Retrospective.
• Support and help the product owner groom the product backlog.
• Schedule internal requirements gathering sessions with stakeholders.

Montreal, Canada

• Performing trading partner data mapping setup into ERP System (Apparel).
• Developing EDI project plans with all of its specified requirements (including communication with the EDI Trading Partners).
• Analyzing current implementation in order to make recommendations for improvements
• Responsible for providing and implementing root cause analysis of all related issues.
• Designing UCC-128/MH10 label, Shipping or Carton content label, HandTag label and other product labels using Teklynx Codesoft and Teklynx LabelView softwares.
• Coordinating and testing all EDI implementations with various EDI partners.

• Gathering business and technical requirements from customers and translating into logical and physical designs to improve and redefine Business Process Re-engineering.
• Analyzing, designing and managing EDI development projects and customization projects with new requirements from various customer's trading partners.
• Performing business consulting on reconfiguration of Electronic business processes and integrating EDI software with ERP System.
• Analyzing, designing and developing specifications for enhancements and extensions to EDI application interfaces and maps.
• Identifying and resolving pitfalls to meet business requirements and timelines.

• Troubleshooting the various EDI issues reported by our customers and provides immediate solutions.
• Documenting and organizing the issues for further improvements.
• Helping customers in processing and monitor all inbound and outbound documents.
• Solves complex problems by performing analyzing, exception handling, and re-processing as necessary to ensure reliable operations.
• Provide support for upgrades and implementations of ERP system.
• Deploy solutions from B2B and B2C test environments to the production environment.

• Training customers on Importing/Exporting EDI transactions and its methodologies, Order processing, Picking/Packing and Invoicing through ERP System.
• Mentors and cross-trains other team members on maps and processes.
• Training customers on creating various labels and packing list.

Master Of Science (Ms), Software Engineering

Courses Undertaken: Computer Networks and Protocol, Advanced Programming Practices, Pattern Recognition, Software Comprehension and.

Bachelor'S Degree, Computer Science