Karthik Kumar Gudala
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Karthik Kumar Gudala Email & Phone Number

Manager - Customer Success. at Ceipal
Location: Hyderabad, Telangana, India 7 work roles 2 schools
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Current company
Role
Manager - Customer Success.
Location
Hyderabad, Telangana, India
Company size

Who is Karthik Kumar Gudala? Overview

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Karthik Kumar Gudala is listed as Manager - Customer Success. at Ceipal, a company with 241 employees, based in Hyderabad, Telangana, India. AeroLeads shows a matched LinkedIn profile for Karthik Kumar Gudala.

Karthik Kumar Gudala previously worked as Manager - Customer Success at Ceipal and Associate Manager at Ceipal Corp.. Karthik Kumar Gudala holds Bachelor Of Technology (B.Tech.), Electrical And Electronics Engineering from Hitam.

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Email format at Ceipal

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Ceipal

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Profile bio

About Karthik Kumar Gudala

1. Coordinate with clients to support new product developments and existing product enhancements. 2. Work with development team in performance analysis of new products and enhancements. 3. Analyze client usage trends and market demands to recommend product enhancements. 4. Work with sales team in product promotional activities. 5. Work with Client to provide assistance in their day to day queries.6. Maintain documentations for all support activities including product development, enhancement, developing and marketing activities. 7. Provide product trainings to clients. 8. Work with support team to evaluate complex customer problem, identify root causes and derive resolutions. 9. Analyze customer suggestions and recommend product revisions. 10. Support Account Managers in identifying new customers and retaining existing customers for business growth. 11. Develop knowledge bases and FAQs for product support activities. 12. Document support activities, customer issues and resolutions for reference purposes.

Current workplace

Karthik Kumar Gudala's current company

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Ceipal
Ceipal
Manager - Customer Success.
rochester, new york, united states
Website
Employees
241
AeroLeads page
7 roles

Karthik Kumar Gudala work experience

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Manager - Customer Success

Current

Hyderabad, Telangana, India

1. Conduct regular team meetings to ensure progress and address any issues.2. Facilitate regular team meetings to discuss individual goals, team strategies, and performance issues.3. Negotiate and manage customer contracts to ensure customer satisfaction and long-term retention.4. Act as a liaison between the development team and account managers to ensure.

Apr 2024 - Present

Associate Manager

Hyderabad, Telangana, India

1. Manage a team and oversee their performance, providing guidance and support as needed.2. Collaborate with cross-functional teams to drive project deliverables and ensure timely execution.3. Develop and implement strategies to optimize workflow and enhance operational efficiency.4. Conduct performance evaluations and provide feedback to team members to.

Aug 2021 - May 2024

Product Support Executive

Hyderabad Area, India

1. Coordinate with clients to support new product developments and existing product enhancements. 2. Work with development team in performance analysis of new products and enhancements. 3. Analyze client usage trends and market demands to recommend product enhancements. 4. Work with sales team in product promotional activities. 5. Work with Client to.

Dec 2019 - Aug 2021

Process Specialist

Hyderabad, Telangana, India

1. New hire orientation.2. Schedule New Hire Training.3. Supervise Training team Billing data.4. Work closely on Business Review PPT's.5. Collaborate with the management to identify training needs.

Sep 2018 - Sep 2019

Quality Analyst

Hyderabad, Telangana, India

Nov 2017 - Sep 2019

Senior Process Executive

Hyderabad Area, India

Dec 2016 - Nov 2017

Project Trainee

Dhl

Chennai Area, India

Enhance service experience in DHL by exercising professionalism and empathy when dealing with each individual customer’s varying needs and demandsHighlight areas for improvement with suggested solutions to improve DHL’s procedures, technology and service to positively enhance customer’s experience with DHLLiaise with Operations Department and other.

Jun 2015 - Jan 2016
Team & coworkers

Colleagues at Ceipal

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2 education records

Karthik Kumar Gudala education

Bachelor Of Technology (B.Tech.), Electrical And Electronics Engineering

Hitam

Activities and Societies: Environment Group, IEEE, Research and Development. Graduated as an Electrical engineer with 64%as aggregate and.

Ssc

Sri Sai Grammar High School
FAQ

Frequently asked questions about Karthik Kumar Gudala

Quick answers generated from the profile data available on this page.

What company does Karthik Kumar Gudala work for?

Karthik Kumar Gudala works for Ceipal.

What is Karthik Kumar Gudala's role at Ceipal?

Karthik Kumar Gudala is listed as Manager - Customer Success. at Ceipal.

Where is Karthik Kumar Gudala based?

Karthik Kumar Gudala is based in Hyderabad, Telangana, India while working with Ceipal.

What companies has Karthik Kumar Gudala worked for?

Karthik Kumar Gudala has worked for Ceipal, Ceipal Corp., Cognizant, and Dhl.

Who are Karthik Kumar Gudala's colleagues at Ceipal?

Karthik Kumar Gudala's colleagues at Ceipal include Abhishek Singh, Raghuveer Putti, Venkatesh P, Saravanan J, and Asra Shareef.

How can I contact Karthik Kumar Gudala?

You can use AeroLeads to view verified contact signals for Karthik Kumar Gudala at Ceipal, including work email, phone, and LinkedIn data when available.

What schools did Karthik Kumar Gudala attend?

Karthik Kumar Gudala holds Bachelor Of Technology (B.Tech.), Electrical And Electronics Engineering from Hitam.

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