Karthik V Gupta Email & Phone Number

India

Bengaluru, Karnataka, India

Bengaluru Area, India

• Constructed the product roadmap• Mercilessly prioritized the features and constantly refined the backlog based on data and customer interviews• Managed the release cycle of features - identified bottlenecks in delivery, escalated issues early, resolved conflict of resources and released at promised timeline.Setup the sales process, generated leads using various techniques(cold calling, social media marketing…) and converted them to customers• Conducted extensive market research to understand the customer segment and competitors’ base• Created low fidelity wireframes to help visualization of the product and empathize with the users• Provided customer support by catering to their queries• Constantly improved the flow of the IVR system based on ideas, feedback, and needs

Bangalore Area, India

• Identified roles, design requirements and feature flows• Conducted extensive market research to know about the user base and the competitors’ base• Facilitated and conducted all the meetings like release planning, demos, retrospectives• Broke down the problem into MMFs, stories and writing user acceptance criteria.• Ensured product quality is good and meets the client’s expectations.• Evangelized the practices and processes of eXtreme Programming [Agile]• Improvised the process to meet the team’s needs• Trained new enthusiastic hires for the role of Business Analyst

Mysore

• Guiding project stakeholders for devising effective and efficient approaches to achieve the project objectives• Studying existing processes, identifying and resolving issues related to the systems• Discerning and managing risks involved as well as planning for contingencies • Interfacing with various areas for coordinating interdependencies and with units requirements• Working towards improvements in the business by suggesting technology-based solutions• Gathering and defining requirements, mapping processes (existing and future) and analyzing data• Maintaining high quality documentation for reference by all concerned in the project• Setting up quality standards for the projects and ensuring their stringent adherence• Interacting with team members to ensure smooth progress of work• Actively involved in all the phases of the project including planning and analysis, design, testing and implementation

Mba, International Business

B.Com, International Business

Activities and Societies: Rotract Club member from 2005 - 2008, Consumer forum member from 2007 -2008,Skit team member from 2005 - 2008