Assigning and supervising clerical, secretarial, and administrative tasks and responsibilities among the office staff.Evaluating and managing staff performance, recruiting and selecting office staff.Coordinating office staff activities and allocating resources to ensure maximal efficiency and to enable task execution.Providing on the job role training, organizing training and orientation of new office members.Monitoring and establishing procedures for office record keeping and ensure the confidentiality and security of data.Designing and implementing filing systems to ensure that filing systems are correctly maintained.Preparing operational schedules and reports to ensure maximal efficiency.Designing and implementing office procedures and policies.Analyzing, monitoring internal processes, monitoring and maintaining office supplies inventory.Preparing time sheets, controlling correspondences, and updating organizational memberships.Reviewing and approving office supply acquisitions, handling customer complaints and inquiries.Executing policy and procedural changes to develop and improve operational efficiency.Maintaining a safe working environment, coaching, disciplining staff and managing internal staff relations.Liaising with other groups, agencies, and organizations.

Midwest Regional Finalist for 2015 Chamber Small Business of the Year Award.Helping to protect what matters most!Locally Owned!

Keeping it Green

Supervise, and Develop Agents, Supervisors, Managers and Trainers, both in and out of the classroom. Customer Care, Troubleshooting, PC Programs, for 3 LOBs.

Manage Sales and Marketing along with Public Relations.

Manage Sales and Marketing of Commercial, Industrial, Municiple and Residential Accounts, along with Public Relations.

Sales, Marketing and Networking with a team of 25 Sales Reps over and 5 state area