• Collaborated with two UX designers and the client to design a high-fidelity prototype of the website for the launch of their business for a two and a half week sprint. • Utilized secondary research to gain insight into user pain points, needs and goals and conducted competitive analysis to understand the industry.• Synthesized research discoveries to develop a user persona and applied those findings to inform our design decisions for content, brand personality, and overall page design.• Wrote content for each page, navigation and CTA buttons based on the brand characteristics. • Worked as a team to turn sketches into wireframes and then polished the prototype to high-fidelity in Figma. • Conducted usability testing and iterated on design and interactions based on user feedback before presenting the prototype to client at the end of the sprint.

Completed 480-hour UX design immersive training and designed client projects individually and as a team, including: • mdID - Designed a mobile app prototype in Balsamiq that allows users to quickly share medical history with healthcare professionals no matter the language via QR code in a two-week Lean sprint. • Civic Suds - Interaction lead and collaborated with two UX designers to create a mid-fidelity prototype in Axure RP 10 based on seven user stores provided in the brief. Responsible for interactions, annotations and handoff documentation.• Coco Canary - Designed and prototyped a high-fidelity landing page in Figma for Coco Canary. My role consisted of research, UX writing, modular design, critique, design iterations based on feedback.• Adobe Creative Jam - NASA JPL - Partnered with another UX designer to create a tablet app, Quest for Life, for kids ages 11 - 13 to learn and build excitement about NASA JPL. Used XD to design a social game for users to race through space to find life on other ocean worlds.

• Transitioned the company from manual project management to Deltek Ajera, and trained all staff on SaaS applications.• Developed custom dashboards in Ajera for managers based on their needs and goals.• Managed and maintained the project database in Ajera.• Pioneered n internal training program (M/W.edu) based on employee feedback.• Designed, built and maintained a SharePoint portal for M/W.edu, integrated Teams channel, established a document repository, and a Stream channel for all training videos accessible companywide.• Assisted Project Managers with submittals to different jurisdictions and conducted research for a variety of applications.

• Collaborated with membership team to improve member onboarding and renewal processes, ultimately reducing company spending by $20k.• Responsible for event preparation, logistics, role assignments, and managed staff on-site execution for major SocialMedia.org events across the country.• Created a user-friendly cataloguing system to inventory and physically organize event supplies, customer service assets, and ranch equipment which cut costs by increasing efficiencies and utilizing existing assets.• Practiced Agile processes and database management to support the customer service function, event preparation and execution, operations prioritization, and facilities maintenance.