Kash Mcdaniel Email & Phone Number

Works closely with our Account Executives to understand the needs of customers and determine how the software solution meets those needs. Prepare and present demos of the software solution to customers.Utilize technical expertise to identify and define customer's needs. In the event customer's needs cannot be met, work directly with the product planning teams to determine if the required functionality can be built into the product. Responds to RFPs from potential customers. Utilizes a… Show more Works closely with our Account Executives to understand the needs of customers and determine how the software solution meets those needs. Prepare and present demos of the software solution to customers.Utilize technical expertise to identify and define customer's needs. In the event customer's needs cannot be met, work directly with the product planning teams to determine if the required functionality can be built into the product. Responds to RFPs from potential customers. Utilizes a strong technical background to respond to security, network architecture, industry compliance standards and other technical questions from potential clients. Show less

Atlanta, Georgia, United States

Served as the Subject Matter Expert (SME) and thought leader throughout the project management and implementation cycle. Responsible for managing and coordinating multiple client SaaS implementations simultaneously. Created process flows utilizing Waterfall Project Methodology for outlines to complete projects in a timely and efficient manner. Configured, reengineered and QA tested web-based software to fit the needs and wants of the client based on requirements gathered through interviews and… Show more Served as the Subject Matter Expert (SME) and thought leader throughout the project management and implementation cycle. Responsible for managing and coordinating multiple client SaaS implementations simultaneously. Created process flows utilizing Waterfall Project Methodology for outlines to complete projects in a timely and efficient manner. Configured, reengineered and QA tested web-based software to fit the needs and wants of the client based on requirements gathered through interviews and analysis of the clients’ internal workflows. Regularly tracked project plans and reported project progress to appropriate parties. Provided post-launch technical assistance and client support. Trained new clients and new employees on software systems and reporting tools. Show less

Alpharetta, Ga

Responsible for managing the full life cycle of web projects, increasing the efficiency of digital projects, and overseeing web content for Sequence Health, physicians, and hospitals utilizing project management principles to achieve business and financial objectives. Primarily focused on leading the process of website development, updates, and back-end work. Dedicated to driving organizational alignment while managing people and projects and coordinating a team with advanced technical, design,… Show more Responsible for managing the full life cycle of web projects, increasing the efficiency of digital projects, and overseeing web content for Sequence Health, physicians, and hospitals utilizing project management principles to achieve business and financial objectives. Primarily focused on leading the process of website development, updates, and back-end work. Dedicated to driving organizational alignment while managing people and projects and coordinating a team with advanced technical, design, and editorial skills. Also managed trade show planning. Show less

Atlanta, Georgia, United States

Served as the advocate for clients from point of sale and extending through onboarding, services adoption, and renewals. Responsible for building and managing relationships with business stakeholders while proactively identifying and developing new opportunities. Worked closely with clients to identify key business metrics, develop plans to address important business objectives and priorities. and reported on those metrics to ensure success. Conducted regular client business reviews to assess… Show more Served as the advocate for clients from point of sale and extending through onboarding, services adoption, and renewals. Responsible for building and managing relationships with business stakeholders while proactively identifying and developing new opportunities. Worked closely with clients to identify key business metrics, develop plans to address important business objectives and priorities. and reported on those metrics to ensure success. Conducted regular client business reviews to assess operations as it relates to both converting connections to transactions and improving customer experiences. Continuously identified and recommended areas to improve efficiency and communication across internal teams and departments. Also assisted in new candidate recruitment. Show less

Bolingbrook, Il

Supervisor for a high-volume telecommunications contact center, reporting directly to the center Operations Manager. Managed a team of 15-20 telephone agents and 10-15 offline written correspondence agents. Managed agent performance through regular key performance metric analysis, call, and written communication monitoring. Responsible for recruiting new agents, managing agent training, performance reviews, corrective action, and benefit time management.

Greater Chicago Area

Property Manager and Real Estate Agent for a reputable Real Estate Brokerage firm. Managed an average of 15 multi-family apartment buildings with a total of 90 units. Reporting directly to the Real Estate Broker and Owner. Responsible for marketing and promotion, tenant screening and selection, managing rent, coordination of the maintenance and repair function, optimizing building efficiency and acting as a liaison between owners, investors, vendors, and tenants.