I am an accomplished professional with a track record of driving operational excellence and fostering a culture of continuous improvement in the food service industry. With extensive experience in leadership roles, including Area Manager and Store Manager at renowned brands like BurgerFuel, I have successfully managed staff, ensured strict quality control, and optimized operations while consistently exceeding performance targets. My ability to identify growth opportunities, cultivate strong community relationships, and receive recognition for exceptional leadership underscores my commitment to elevating customer satisfaction and operational efficiency in every role. Seeking a role where I can leverage my expertise in operational excellence, revenue growth and team leadership.Key Skills: Operations Management, Leadership, Team Management, Financial Management, Customer Service Management, Inventory Management, Strategic Planning, Community Relationship Building, Flexibility and Adaptability, Process Management, Audit & Quality Compliance, Feedback Assessment and Team Building & Training
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Customer Service SpecialistTelstraAustralia
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Real Estate ConsultantHarveys Real Estate Oct 2021 - PresentAuckland, New ZealandMeet with clients to discuss their real estate needs, preferences, and budget. Understand their requirements for the type of property,location, size, and other relevant factors.• Arrange and conduct property showing for potential buyers. Provide them with information about the property, answer questions, andhighlight key features and benefits.• Work closely with sellers to determine an appropriate listing price for their property. Market the property effectively through variouschannels, such as online listings, print media, and open houses. Present and negotiate offers on behalf of the sellers.• Stay up to date with real estate market trends, property values, and regulatory requirements. Provide clients with accurate and relevantinformation to make informed decisions.• Build and maintain a network of contacts within the real estate industry, including other agents, brokers, mortgage lenders, andcontractors. Utilize marketing strategies to promote your services and attract potential clients. -
Store ManagerBurgerfuel Aug 2018 - Sep 2021Auckland, New ZealandAccomplished Store Manager with a proven track record of dynamic leadership and operational excellence in the fast-food industry. Over a three-year tenure at BurgerFuel, I led a diverse team, consistently achieving outstanding results by fostering a positive work culture and implementing effective communication and problem-solving skills. I excelled in employee development, conducting performance evaluations, and optimizing staffing and scheduling while maintaining strict financial controls to exceed budget targets. My commitment to exceptional customer service and continuous improvement earned me the "Outstanding Store Manager" award for three consecutive years (2019-2021). I am now seeking new opportunities to bring my leadership and operational expertise to a dynamic team. #Leadership #OperationalExcellence #TeamDevelopment #CustomerService #FastFood #Management -
Shift ManagerBurgerfuel Nov 2016 - Aug 2018Auckland, New ZealandDuring my tenure as a Shift Manager, I honed my leadership skills by successfully managing and supervising teams during shifts, ensuring efficient task execution, and prioritising exceptional customer service. I am proud of my ability to address customer concerns and resolve issues, enhancing the overall dining experience. I maintained BurgerFuel's commitment to quality and safety through strict adherence to food standards and efficient inventory management. This experience has equipped me with valuable skills in team leadership, customer service, and operational management, which I look forward to applying in future roles.
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Shift SupervisorBurger King Oct 2014 - Oct 2016Auckland, New ZealandWith my leadership skills I effectively supervised a team of staff members to ensure exceptional customer service, and stringent cleanliness standards, resulting in a consistent level of service excellence. My flexibility allowed me to step in and cover shifts when needed, ensuring uninterrupted service. This experience has instilled in me the importance of teamwork and customer-centricity in achieving high level of customer satisfaction. -
Business OwnerProduce Plus Jun 2006 - Jul 2014Rotorua, Bay Of Plenty, New ZealandAs a former Business Owner, I successfully managed a dedicated team, providing them with guidance, training, and support to ensure top-notch performance. My commitment to resolving customer complaints promptly and courteously ensured a positive shopping experience, while my flexibility allowed for seamless operations even during staff shortages. My tenure as a business owner reflects my strong leadership and operational skills.
Frequently Asked Questions about Kash A.
What company does Kash A. work for?
Kash A. works for Telstra
What is Kash A.'s role at the current company?
Kash A.'s current role is Customer Service Specialist.
Who are Kash A.'s colleagues?
Kash A.'s colleagues are Jenny Trembath, Darriet Sabroso, Chilwon Park, Bryan Fitzpatrick, David Withnell, Rod Witten, Jolies Tan (柳偲).
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