Kashif Rahman Email & Phone Number

Denham Court, Nsw, Au

120 Pacific Hwy, St Leonards

• Led the design and implementation of a multi-million-dollar project which includes implementing of Dynamics 365 CRM, Dynamics 365 Finance, HR Management solution (Workday) and migration of legacy EDMS to Microsoft SharePoint.• Successfully managed and executed multiple projects in collaboration with TSP, SSP, SIP partners, and our core project teams, ensuring on-time delivery and cost control while utilizing agile and DevOps methodologies.• Led and managed the Business Systems Specialist team, overseeing KPI development and SLA compliance to drive technology initiatives aligned with business objectives, enhancing operational efficiency, and facilitating business growth.• Deployed, managed, and optimized Azure cloud infrastructure components and applied technical expertise across system API, and cloud solution design (IaaS, PaaS, SaaS).• Acted as a subject matter expert for enterprise-wide projects, providing expertise on Data Governance, Solution Design and maintained comprehensive documentation.• Served as the primary liaison for resolving Enterprise Business Application issues and supervised the coordination and deployment of software releases across multiple environments, ensuring timeliness and efficiency, including Penetration Testing.• Collaborated with cybersecurity experts to develop comprehensive security strategies and policies, including identity and access management, encryption, and threat detection, ensuring data protection and compliance with industry standards.• Presented solution artifacts for approval at governance forums, ensuring compliance with enterprise architecture standards.• Engaged with executive teams and stakeholders to formulate IT roadmaps and strategic plans aligned with organizational objectives.• Successfully negotiated contracts and managed vendor relationships to ensure high-quality service delivery through regular meetings and robust governance processes.

• Administered Microsoft Azure, configured and maintained virtual machines, storage accounts, and resource groups.• Remotely logged in to Virtual Machines to troubleshoot, monitor, and deploy applications.• Managed Windows servers, troubleshooted issues, and worked with different support teams.• Involved with planning, designing, and transforming environments from on-premises to cloud-based.• Implemented monitoring solutions to track the performance, availability, and usage of Azure resources, ensuring reliability and scalability.• Enforced security policies and access controls within Azure environments, including identity and access management, encryption, and threat detection.• Deployed and configured network and firewall configurations.• Designed and implemented solutions for high availability and disaster recovery, including backup and recovery strategies, failover configurations, and resilience testing.• Identified opportunities for performance improvement and optimization within Azure services, tuning configurations and resource allocations as needed.• Worked closely with cross-functional teams to understand requirements, collaborated on solution design and implementation, and documented configurations, procedures, and best practices for knowledge sharing and future reference.• Continuously evaluated and adopted new Azure services, features, and best practices to enhance the organization's cloud capabilities and stay ahead of industry trends.

23-29 South St, Rydalmere

• Configured, tested and maintained LAN equipment including switches, routers, and firewalls.• Performed standard system administration duties including server installation, system/application installation, patch management, Windows problem determination and resolution, and log analysis.• Developed and maintained backup and disaster recovery plans, including regular data backups, offsite storage, and recovery procedures, to ensure business continuity in the event of system failures or disasters. • Monitored system health and performance, conducted routine maintenance tasks, and performed troubleshooting to resolve issues and prevent downtime.• Administered Microsoft cloud services including Office 365 and Azure.• Documented system configurations, procedures, and troubleshooting steps, and facilitated knowledge sharing within the IT team to improve efficiency and collaboration.• Managed software updates and patches for operating systems, applications, and firmware, ensuring systems are up to date with the latest security patches and bug fixes.

335 Mona Vale Road, Terrey Hills

• Installed, configured, tested, maintained, and administered new and upgraded networks, applications, servers, workstations, IP phones, and cloud services. • Created project plans, designed and implemented solutions, and created monthly reports.• Designed networks in support of specific business needs and requirements.• Created and presented technical specifications and requirements for purchasing new servers and networking equipment via quote procedure.• Created and maintained documentation as it related to server and network topology, equipment, and configuration.

69 Holbeche Road, Arndell Park

• Installed and updated Windows, software, applications, antivirus, and patches.• Installed and configured computer hardware, networks, printers, and scanners.• Determined the best solution based on issues and details provided by customers.• Provided technical support to customers over the phone. • Participated in after-hours upgrades and troubleshooting as needed.

356 Elizabeth Street, Sydney, Nsw-2000

• Responded to queries via chat, email, or phone.• Installed, modified, and repaired computer hardware and software.• Followed up with customers to ensure the issue had been resolved.• Conducted system diagnosis for errors and other issues.• Managed and monitored internal assets to ensure accurate inventory records.

Bachelor Of Information And Communication Technology, Information Technology

Advanced Diploma Of Electronic And Telecommunication, Electrical And Electronics Engineering

Certificate Iii In Engineering, Engineering

Higher School Certificate