Kaushik (Kash) Patel
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Kaushik (Kash) Patel Email & Phone Number

Senior Digital Producer at HCF Australia
Location: Greater Sydney Area, Australia, Australia 10 work roles 5 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
HCF Australia
Role
Senior Digital Producer
Location
Greater Sydney Area, Australia, Australia
Company size
862 employees

Who is Kaushik (Kash) Patel? Overview

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Quick answer

Kaushik (Kash) Patel is listed as Senior Digital Producer at HCF Australia, a company with 862 employees, based in Greater Sydney Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Kaushik (Kash) Patel.

Kaushik (Kash) Patel previously worked as Digital Sales Consultant at Hcf Australia and Team Leader - Retention at Hcf Australia. Kaushik (Kash) Patel holds Bootcamp, Full Stack (Mern) Web Development, A+ from University Of Sydney.

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HCF Australia

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Profile bio

About Kaushik (Kash) Patel

I am currently switching my career to Tech as I am very passionate about programming. I underwent an intensive 6-month full-stack web development Bootcamp with the University of Sydney whilst also managing my full-time work at HCF. It was tough but at the same time it was rewarding as I love coding. It helped shape my programming skills in JavaScript, Node.js, React, MongoDB, SQL, and much more. Throughout the Bootcamp, I have completed 24 projects using MERN (MongoDB, Express.Js, React Js, Node.js) stack and also a final e-commerce project.I have successfully completed the Bootcamp in February 2022 and am looking for any opportunities in the Tech industry as a Graduate or Junior Developer. Apart from my working experience with HCF where it developed my soft skill and teamwork, I also gained some valuable skills while working as a part-time freelancer for Greenex Crypto and Coding Instructor for kids at Champion Coders. Please check out my portfolio from the link below :PORTFOLIO: https://kashpateltech.github.io/myPortfolio/Or My GITHUB Page: https://github.com/kashpateltechEMAIL: kaushikpatel26@gmail.com

Current workplace

Kaushik (Kash) Patel's current company

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HCF Australia
Hcf Australia
Senior Digital Producer
australia
Website
hcf.com.au
Employees
862
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10 roles

Kaushik (Kash) Patel work experience

A career timeline built from the work history available for this profile.

Senior Digital Producer

Current
Hcf Australia

Sydney, New South Wales, Australia

Jul 2024 - Present

Digital Sales Consultant

Hcf Australia

Sydney, New South Wales, Australia

  • Handle all prospect inquiries via web-chat using the SURA sales methodology
  • Systems testing for Salesforce and New health.
  • SME representing HCF digital sales team in Salesforce Project Phoenix UAT testing for sales journey and website sales OAF & P2P
  • Generating and analysing weekly and monthly reports for web chat sales performance.
  • Reporting on CSAT, conversion and identifying trends of prospect behaviour on path to purchase.
  • Participated in workshop regarding enhancement of online application form and path to purchase.
Feb 2017 - Jul 2024

Team Leader - Retention

Hcf Australia

Sydney, New South Wales, Australia

  • Awarded the best outbound team for excellence in service and retention for 2015-16
  • Monitored calls and metrics, provided feedback, coaching, and reporting on data
  • Audited, coached, and trained Customer Service Representatives
  • Provided feedback and documented accordingly including annual performance reviews
  • Participated in the recruiting and interviewing process
  • Identified and reinforced positive behaviours through formal and informal reward and recognition
Oct 2015 - Feb 2017

Customer Retention Specialist/ Acting Retention Leader

Hcf Australia

Sydney, New South Wales, Australia

  • Managing High Call Volume for both Outbound and Retention
  • Assisting team members in Retention process to provide more positive results within the team as well as the organisation.
  • Thorough understanding of all aspects of HCF products, hospital and ancillary benefits and processes.
  • Comprehensive understanding of competitor health funds strengths, weaknesses and pricing.
  • Retaining existing members from competitor health funds.
  • Acting Team Leader for retention team from January 2015 – April 2015
Oct 2014 - Sep 2015

Coding Mentor

Champion Coders Australia

Sydney, New South Wales, Australia

  • I am currently working as a part-time coding mentor (weekends only) teaching kids coding using Scratch, HTML, CSS and Javascript.
Jul 2021 - Jul 2024

Frontend Developer

Greenex Crypto

London, England, United Kingdom

  • Designed Greenex Crypto Website using HTML, CSS and Javascript.
Sep 2021 - Feb 2022

Full-Stack Developer (Recent Graduate)

University Of Sydney

Sydney, New South Wales, Australia

Whilst I am aware this is technically not work-experience but more sort of education. I have recently completed an intensive 6 months full-stack coding Bootcamp from the university of Sydney. This course required live virtual classes 3 times per week and also required an additional study of 20+ hour per week for 24 consecutive weeks. I completed 24.

Aug 2021 - Feb 2022

Customer Service And Resolution Specialist Officer

Bupa

Melbourne, Victoria, Australia

  • Managing High Call Volume.
  • Fast and accurate data entry skills.
  • Analysing Claims and preparing estimates for ancillaries claims
  • Communicating with customers via email.
  • Assisting providers (Dental, Optical) with their registration and claim enquiries.
  • Handling customer escalations which are not resolved by customer service.
Jan 2013 - Jul 2014

Inbound Customer Service Representative

Hcf Australia

Sydney, New South Wales, Australia

  • Handled general customer enquiries in a timely and professional manner.
  • Resolved claims dispute with providers and customers in a calm, effective manner
  • Achieved Employee of the Month for three consecutive months
  • Communicated with customers and providers through email and other forms of correspondence.
  • Developed process improvements to enhance efficiency and effectiveness of inter-department call centre operations.
  • Developed effective relationships with all call centre departments through clear communication.
Dec 2010 - Oct 2013

Customer Service Representative

Tabcorp

Sydney, New South Wales, Australia

  • Placing racing and sport bets on the phone for premium customers.
  • Handling high call volume.
  • Promoted to customer service within six months after joining the call centre.
  • Resolving Customer escalations and bet disputes.
  • Following up on the complaints till the point of resolution
  • Resolving betting irregularities, opening new accounts and updating customer information.
Aug 2007 - Oct 2013
Team & coworkers

Colleagues at HCF Australia

Other employees you can reach at hcf.com.au. View company contacts for 862 employees →

MA Maria Atai Maria Atai Colleague at Hcf AustraliaMerrylands, New South Wales, Australia, Australia View → KJ Kerry Johnson Kerry Johnson Colleague at Hcf AustraliaGreater Sydney Area, Australia View → CG Cassandra Graham Cassandra Graham Colleague at Hcf AustraliaThe Rocks, New South Wales, Australia, Australia View → LP Lloyd Prescott Lloyd Prescott Colleague at Hcf AustraliaLewisham, New South Wales, Australia, Australia View → CR Christina Retsou Christina Retsou Colleague at Hcf AustraliaAustralia, Australia View → JM Joe Mapili Joe Mapili Colleague at Hcf AustraliaMetro Manila, National Capital Region, Philippines, Philippines View → AP Arjuna P. Arjuna P. Colleague at Hcf AustraliaAustralia, Australia View → LZ Lanny Zhang Lanny Zhang Colleague at Hcf AustraliaSydney, New South Wales, Australia, Australia View → AT Anna Torok Anna Torok Colleague at Hcf AustraliaSydney, New South Wales, Australia, Australia View → DC Donna Cox Donna Cox Colleague at Hcf AustraliaMillers Point, New South Wales, Australia, Australia View →
5 education records

Kaushik (Kash) Patel education

Bootcamp, Full Stack (Mern) Web Development, A+

University Of Sydney

This is an intensive 6 month Bootcamp focussing on MERN STACK. It included 24 assignments including 2 Group Projects. The topics covered.

FAQ

Frequently asked questions about Kaushik (Kash) Patel

Quick answers generated from the profile data available on this page.

What company does Kaushik (Kash) Patel work for?

Kaushik (Kash) Patel works for HCF Australia.

What is Kaushik (Kash) Patel's role at HCF Australia?

Kaushik (Kash) Patel is listed as Senior Digital Producer at HCF Australia.

Where is Kaushik (Kash) Patel based?

Kaushik (Kash) Patel is based in Greater Sydney Area, Australia, Australia while working with HCF Australia.

What companies has Kaushik (Kash) Patel worked for?

Kaushik (Kash) Patel has worked for Hcf Australia, Champion Coders Australia, Greenex Crypto, University Of Sydney, and Bupa.

Who are Kaushik (Kash) Patel's colleagues at HCF Australia?

Kaushik (Kash) Patel's colleagues at HCF Australia include Maria Atai, Kerry Johnson, Cassandra Graham, Lloyd Prescott, and Christina Retsou.

How can I contact Kaushik (Kash) Patel?

You can use AeroLeads to view verified contact signals for Kaushik (Kash) Patel at HCF Australia, including work email, phone, and LinkedIn data when available.

What schools did Kaushik (Kash) Patel attend?

Kaushik (Kash) Patel holds Bootcamp, Full Stack (Mern) Web Development, A+ from University Of Sydney.

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