Kash Khodabakhsh Email & Phone Number

Barcelona, Catalonia, Spain

Barcelona, Catalonia, Spain

Managing a portfolio of small business clients in the UK, Ireland and Nordic markets.

Barcelona, Catalonia, Spain

Delivering the full sales cycle, from quotation to delivery, including after sales support.Diligently maintaining open communication channels; responding to information, quotation and product update requests.Negotiating, pricing, recommending, up-selling and cross-selling of components, peripherals, services and extension or upgrades of support packages.Collaborating with EMEA departments to ensure successful delivery of deals based on available stock and components.

Barcelona, Tenerife, Spain

Assess and assist customer product enquiries focused on their business requirements.Providing bespoke solutions based on customers’ business needs.Known for delivering impeccable client contact experiences.Forged strong and trusted relationships with clients, identified solutions Investigating and resolving issues using in-house resources.Understanding client’s needs and recommending solutions that will facilitate business goals,Resolving customers tensions by analysing core issues and offering solutions.Consistently exceeding key performance targets. Coaching colleagues on areas of expertise and taking escalation call from those subjects, including the upselling of additional products and platform features and mastering knowledge on several core products.

Midlands

Designed and delivered bespoke product training nationally, Drove sales activity and increased brand awareness with high profile partners. Continuously exceeded sales targets training and increased share of display and wallet across 45 stores. Increased Lenovo share of wallet to 57% across multiple retailers by creating a sales league to encourage stores to compete for daily and quarterly prizes.Designed, developed and championed initiative Established cost reduction practices in national and global product repair and return services; nationally resulted in savings of up to £1M. Developed strong and lasting relationships with Managers and clients, ensuring brand loyalty by providing support, presence and sales.Coordinated Retail IT Roadshows and events with dedicated teams to communicate new innovations to staff, managers and decision makers.Presented Company product ranges to Retail staff for maximising in store sales and customer satisfaction.

Northampton, United Kingdom

Trained clients on the use of their computers, tablets and smartphones. Provided training for Windows 7, 8 and Office Applications. Data recovery for Corrupt or out of use Hard disk drivesData transfer and system optimisation. Static web design PC, Laptops, tablets and Smartphones set up Office training

Northampton, United Kingdom

Demonstrated Samsung Galaxy Tablets, Smartphones, PC Notebooks and Digital imaging. Recommended and matching customer requirements. Provided "Show-how" training to customers on behalf of the store. Informed customers about Google Play apps which enrich their tablet experience. Brought Samsung's tablet technology to life in relation to everyday use. Trained in store staff on the latest Samsung technology. Communicated consumer feedback and recommendations.

Milton Keynes, United Kingdom

Demonstrated the benefits and advantages of Intel 2nd Gen Processors to potential customers, enquired about customers computing needs and matching their requirements to the right processor. Trained in-store staff to up sell to 2nd Gen processors. Demonstrated Intel's Ultrabooks and bringing to life their features and benefits over standard laptops.

Pc World Northampton

Lenovo Product SpecialistProduct demonstrations and direct sales to customers.Maximising display & PoS.Training store colleagues.Driving sales & increasing brand awareness amongst shoppers and store staff.Informing customers about Lenovo Notebooks & PCs range.Providing daily online reports and feedback to

Northampton, United Kingdom

Stock management.Sourcing and buying products from multiple suppliers.Dealing with telephone sales and enquiries.Stock allocation and shipping.Updating company website.

Working within the supply chain team to improve stock management.Communicating and enforcing Suppliers' conformances.Resolving suppliers delivery issues.Managing suppliers' outstanding purchase orders.Liaising with in-house logistic services to improve procedures.Gathering and analysing company performance data.Producing weekly reports for management teams and directors.Achievements:Reduced outstanding purchase orders from £1M to £100k in 4 months.Designed & implemented procedures manual.

Shift management.Updating in-house till system.Creating and implementing new unit documentation.Organising private hire bookings.Weekly admin duties: invoices, expenses and balance sheets.Banking and balancing weekly books.Training new and existing personnel.Dealing with cashing up and safe checks.Stock management.Achievements:Contributed to reducing overheads by 60%.Increased profitability from -£10k to +£12k per month.Programmed the in-house till software to increase sales performance.

Shift allocation.Cash flow, banking, and wages.Stock management.Organising and promoting private parties.Creating marketing campaigns.Training personnel.Generating new business from existing customer base.Achievements:Successfully managed private and public events.

Business Information Systems, Information Systems, 2:2

Activities and Societies: Student representative 2001 - 2005, Surf club 2003 - 2005Business Information systems, integrating IT solutions.

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