Dedicated professional with a diverse background in veterinary emergency services, military leadership, and social work administration. As a Veterinary Scribe and a Customer Experience Coordinator at Veterinary Emergency Group in Chelsea, NY, I excel in high-pressure situations, ensuring accurate medical documentation and compassionate client care. I've improved patient care by creating detailed records for hundreds of emergency cases, enabling swift, informed decisions. My implementation of new organizational systems has boosted operational efficiency and improved clinic workflow.Previously, as a Case Manager at Bronx Works Homebase, I prevented homelessness for at-risk families by developing tailored service plans and conducting thorough housing crisis assessments. This experience enhanced my ability to navigate complex social systems and support vulnerable populations.My military background as a U.S. Army Reserve 42B S1 Assistant and former Military Police Officer has instilled strong leadership, discipline, and attention to detail. I've streamlined personnel management, implemented efficient training systems, and led a platoon of 30 soldiers, maintaining high readiness rates through effective resource management.Throughout my career, I've consistently adapted to new environments, learned quickly, and driven positive change. My strengths include emergency response, crisis management, team leadership, process optimization, detailed documentation, client relations, and compliance management. I approach challenges with dedication and a solution-oriented mindset, always seeking to expand my skills and drive meaningful results.My diverse background brings a unique perspective, combining military discipline with empathy honed in social services and healthcare precision. My U.S. Army ROTC experience at Fordham University further enhanced my leadership and strategic thinking abilities. As a Social Work Clerical assistant at Iona College, I managed confidential records and developed efficient systems for student placements.I'm eager to connect with professionals who value versatility, efficiency, and compassionate service. If you're seeking a team player who thrives in fast-paced environments and brings a perspective blending military discipline, social service empathy, and healthcare precision, let's discuss how my skills could benefit your organization.#EmergencyVeterinaryCare #MilitaryLeadership #SocialServices #AdministrativeEfficiency #CrisisManagement