Kassia Tulio Email & Phone Number

Lisboa, Portugal

Client: EDP

Lisboa, Portugal

Client: Santander• Agile Coach of teams involved in the implementation of solutions for HomeBanking.• Monitoring the relationship with Technology and Operations areas, which are applicants in the Digital Channels area, especially the HomeBanking teams.• Structuring of agile processes internal to the teams aligned with the strategy of the Agile Transformation plan.• Trainer in internal training related to agility, product, and frameworks.• Active monitoring of the junior elements of the agility teams.

Lisboa, Portugal

Client: EDP• Follow-up of teams in their value deliveries• Helping the team to achieve the defined objectives, enabling people to realize the importance of good practices and effective use of metrics as an improvement tool• Identification and assistance to teams in the implementation of processes that best suit their realities and contexts, always aiming at continuous improvement• Assistance to the PO, fostering agile solutions that support the performance of its role and sharing prioritization tools for product management and its business decisions

Lisboa

Client: EDP• Responsible for the vision and strategy of the products • Product backlog management, using resources such as epics, user stories, use cases, criteria and flows to convey the needs of users in the functional specification of the product• Responsible for budget management with resources to methodologies and frameworks that assist in the creation, prioritization, and execution of products in the agile context

São Paulo Area, Brazil

• Support users in troubleshooting problems reported in production environment• Responsible for identifying and reporting to the development area, the features most requested by users

Brazil

• Analysis of documentation related to the financial transactions of the IBI bank in the cards of the C&A stores and identify frauds for subsequent appropriate treatment• Analysis of amounts unduly charged in vehicle renegotiation contracts of Itaú Bank for subsequent reimbursement