Kathleen "Kat" Fenoglio
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Kathleen "Kat" Fenoglio Email & Phone Number

Enterprise Customer Success Manager at Hyperproof
Location: Greater Indianapolis, United States, United States 11 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Enterprise Customer Success Manager
Location
Greater Indianapolis, United States, United States
Company size

Who is Kathleen "Kat" Fenoglio? Overview

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Quick answer

Kathleen "Kat" Fenoglio is listed as Enterprise Customer Success Manager at Hyperproof, a company with 179 employees, based in Greater Indianapolis, United States, United States. AeroLeads shows a matched LinkedIn profile for Kathleen "Kat" Fenoglio.

Kathleen "Kat" Fenoglio previously worked as Strategic Customer Success Manager at Hyperproof and Fractional Contributor at Self-Employed. Kathleen "Kat" Fenoglio holds Bachelor Of Science - Bs, Sports Marketing & Management from Indiana University Bloomington.

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Hyperproof

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Profile bio

About Kathleen "Kat" Fenoglio

I cultivate relationships driving retention and revenue growth through memorable experiences at scale, rooted in defined processes for predictable outcomes. To achieve this, I align people, product, and process for maximum impact.๐—”๐—ฐ๐—ต๐—ถ๐—ฒ๐˜ƒ๐—ฒ๐—บ๐—ฒ๐—ป๐˜๐˜€โญ๏ธ As a people leader, improved employee satisfaction (ESat) QoQ through affirming coaching style, and maintained metric during RIFs.โญ๏ธ Conceptualized customer journey authoring templates to playbooks through collaboration with system administrators resulting in segment penetration.โญ๏ธ Demonstrated adaptability during a 10-year tenure with a scaling organization, contributing to its growth from 36 to 300+ employees and achieving $30M ARR while learning from business model shifts, acquisitions, rebranding, and core offering evolution.โญ๏ธ Operationalized a grassroots marketing initiative providing educational curriculum to elementary students, developing future NFL season ticket holders and a $3.45B team valuation.๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ4 years as quota-carrying, award-winning, incentive trip-earning Enterprise CSM effectively renewing and upselling technical solutions. My highest achievement of an annual target was 119%, vs. an on-target goal of 78%. My most valuable book was 22 enterprise customers with ACV of $200K each and $4.4M ARR. 4 more years of enterprise CS people leadership honed my power skill of unpacking and resolving complex challenges (customer or internal) through active listening, asking open-ended questions, and being empathic. I am "the fixer" - calm under challenging conditions, takes charge, skilled at affirming feelings so that discussion can occur and resolution can be found. Resourceful, decisive, and able to work under pressure.๐—ฆ๐—ฒ๐—ฒ๐—ธ๐—ถ๐—ป๐—ดI am passionate about organizations whose missions impact areas like ๐Ÿ” payment processing๐Ÿ” healthcare tech ๐Ÿ” governance, risk, compliance (GRC)๐Ÿ” customer data products (CDP), customer data infrastructure (CDI), customer relationship management (CRM) I am attracted to organizations that might describe themselves as startup-like, taking on a maturity curve, or Series B+. My favorite corporate values to align with are curiosity, data-driven decision making, priority for skill development of each employee and support of working parents.๐—Ÿ๐—ฒ๐˜'๐˜€ ๐—–๐—ผ๐—ป๐—ป๐—ฒ๐—ฐ๐˜โžก๏ธ Share career journeys - I'd love to walk this path with you! โžก๏ธ Pick me for thought leadership ideation - let's hash out new ideas!

Current workplace

Kathleen "Kat" Fenoglio's current company

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Hyperproof
Hyperproof
Enterprise Customer Success Manager
Indianapolis, IN, US
Website
Employees
179
AeroLeads page
11 roles

Kathleen "Kat" Fenoglio work experience

A career timeline built from the work history available for this profile.

Enterprise Customer Success Manager

Indianapolis, IN, US

Strategic Customer Success Manager

Current
Sep 2024 - Present

Fractional Contributor

Current
Self-Employed
Dec 2023 - Present

Regional Success Manager

Indianapolis, Indiana, United States

Compass is a real estate technology company that provides an online platform for buying, renting, and selling real estate assets. In 2023, Compass earned Fortune 500 status and celebrated largest residential brokerage honors. Served as the General Manager for the newly launched regional branch in Indiana, driving revenue through technical adoption and.

Feb 2022 - Oct 2023

Sr. Enterprise Customer Success Manager

Indianapolis, Indiana, United States

OneCause is a digital fundraising technology provider driving $6.5B for nonprofit causes since inception. Promoted to develop value-add customer success strategies to drive scale through digital transformation. ๐˜๐˜ช๐˜จ๐˜ฉ๐˜ญ๐˜ช๐˜จ๐˜ฉ๐˜ต๐˜ฆ๐˜ฅ ๐˜ข๐˜ค๐˜ฉ๐˜ช๐˜ฆ๐˜ท๐˜ฆ๐˜ฎ๐˜ฆ๐˜ฏ๐˜ต๐˜ด:โžก๏ธ Coached and mentored 4 enterprise CSMs in high-touch motions, escalation management, and product knowledge.โžก๏ธ Gathered.

Jan 2020 - Feb 2022

Enterprise Customer Success Manager

Indianapolis, Indiana Area

Strategic architect behind the Cx framework utilizing Salesforce and Gainsight to build tailored experience for enterprise customers. Led the initiativeโ€™s rollout driving expansion with increasing NRR during the 4-year period.

May 2015 - Dec 2019

Customer Success Manager

Indianapolis, Indiana Area

Tapped to be a founding member of CS organization during a pivotal shift to SaaS model, taking charge of a portfolio of 300+ accounts in key geographic markets to increase the company's market share.

Jul 2014 - May 2015

Event Consultant

Indianapolis, Indiana Area

Facilitated the successful adoption of novel fundraising technology across 300 events, serving as the primary liaison from contract activation to event execution.

Jan 2012 - Jul 2014

Associate Director Of Sales & Marketing

Indianapolis, Indiana Area

Recruited for a newly established role at a cutting-edge mobile marketing startup, pioneering in connecting brands with consumers through innovative digital channels, including opt-in mobile membership and NFC rewards programs. Leveraged novel concepts like SMS and geolocation marketing to elevate consumer engagement. ๐˜๐˜ช๐˜จ๐˜ฉ๐˜ญ๐˜ช๐˜จ๐˜ฉ๐˜ต๐˜ฆ๐˜ฅ ๐˜ข๐˜ค๐˜ฉ๐˜ช๐˜ฆ๐˜ท๐˜ฆ๐˜ฎ๐˜ฆ๐˜ฏ๐˜ต๐˜ด:โžก๏ธ.

Sep 2011 - Jan 2012

Marketing Assistant

Indianapolis, Indiana Area

Pioneered the Mascot Program and operationalized the creative vision of Blue, the Indianapolis Colts mascot. Established a strong connection with first-generation Colts fans, with a particular focus on engaging children, through strategic branding and community outreach. ๐˜๐˜ช๐˜จ๐˜ฉ๐˜ญ๐˜ช๐˜จ๐˜ฉ๐˜ต๐˜ฆ๐˜ฅ ๐˜ข๐˜ค๐˜ฉ๐˜ช๐˜ฆ๐˜ท๐˜ฆ๐˜ฎ๐˜ฆ๐˜ฏ๐˜ต๐˜ด:โžก๏ธ Collaborated closely with Marketing, Events, Sponsorship.

May 2008 - Sep 2011

Assistant Director Of Communications & Development

Bloomington, Indiana Area

Recruited for a newly created position within the Varsity Club, the fundraising arm of the IU Department of Intercollegiate Athletics, and played a pivotal role in supporting the generation of $8.3M in gifts which constituted 21% of the total departmental revenue. ๐˜๐˜ช๐˜จ๐˜ฉ๐˜ญ๐˜ช๐˜จ๐˜ฉ๐˜ต๐˜ฆ๐˜ฅ ๐˜ข๐˜ค๐˜ฉ๐˜ช๐˜ฆ๐˜ท๐˜ฆ๐˜ฎ๐˜ฆ๐˜ฏ๐˜ต๐˜ด:โžก๏ธ Orchestrated the production of key fundraising communications.

Oct 2007 - May 2008
Team & coworkers

Colleagues at Hyperproof

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1 education record

Kathleen "Kat" Fenoglio education

FAQ

Frequently asked questions about Kathleen "Kat" Fenoglio

Quick answers generated from the profile data available on this page.

What company does Kathleen "Kat" Fenoglio work for?

Kathleen "Kat" Fenoglio works for Hyperproof.

What is Kathleen "Kat" Fenoglio's role at Hyperproof?

Kathleen "Kat" Fenoglio is listed as Enterprise Customer Success Manager at Hyperproof.

Where is Kathleen "Kat" Fenoglio based?

Kathleen "Kat" Fenoglio is based in Greater Indianapolis, United States, United States while working with Hyperproof.

What companies has Kathleen "Kat" Fenoglio worked for?

Kathleen "Kat" Fenoglio has worked for Hyperproof, Self-Employed, Compass, Onecause, and Tetherball, Llc.

Who are Kathleen "Kat" Fenoglio's colleagues at Hyperproof?

Kathleen "Kat" Fenoglio's colleagues at Hyperproof include Kevin Lawrence, Mark Walker, Chrissie ., Laurie Buell, and Foram B..

How can I contact Kathleen "Kat" Fenoglio?

You can use AeroLeads to view verified contact signals for Kathleen "Kat" Fenoglio at Hyperproof, including work email, phone, and LinkedIn data when available.

What schools did Kathleen "Kat" Fenoglio attend?

Kathleen "Kat" Fenoglio holds Bachelor Of Science - Bs, Sports Marketing & Management from Indiana University Bloomington.

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