Kat Howland Email & Phone Number

Los Angeles, CA, US

Empowering creators and companies to thrive in the digital world.With almost two decades in the creator space, I bring expertise in talent management, product innovation, and strategic growth. I help businesses scale by fostering partnerships with top creators, developing monetization strategies, and advising on product positioning. Passionate about.

Los Angeles, California, United States

Pioneered and established the company's inaugural customer support system, leading to the formation of an in-house team dedicated to servicing a portfolio of apps with 50 million active users.Led the development and implementation of customer success strategies that drove a significant increase in customer satisfaction reviews, resulting in a growth in.

Supervised a team of 40 moderators in India to safeguard users from bullying, trafficking, and violence.Developed and updated safety policies, reducing user-reported violations by 75% in six months.Proactively identified risks by analyzing data, cutting harassment and hate speech incidents by 50%.Collaborated with product teams to implement safety.

Los Angeles, California, United States

Identified and addressed client needs and pain points proactively, resulting in a 25% reduction in churn and a 50% increase in customer satisfaction scores.Consistently researched current trends within the marketplace in order to remain knowledgeable about our clients and competitors in the creator economy.Orchestrated strategic account reviews with.

Los Angeles, California, United States

Managed a portfolio of 100+ clients, ensuring their successful onboarding, adoption, and ongoing satisfaction.Directly manage and mentor a diverse team of talent managers, fostering an environment of collaboration and growth, while implementing data-driven performance metrics to enhance team effectiveness and retention.Develop and nurture relationships.

Los Angeles, California

Demonstrated unwavering 24/7 commitment to providing immediate support and guidance to internal stakeholders, clients, and talent. Developed innovative content for TV, digital, and film, serving top-tier clients like Netflix, Universal Music Group, and Disney. Kept abreast of industry trends, offering strategic insights that improved client retention by.

San Francisco Bay Area

Optimized CEO’s travel logistics, orchestrated quarterly board meetings, and streamlined scheduling and communication, ensuring seamless coordination of high-level engagements and personal tasks.Screened, prioritized, and managed CEO's emails, calls, and meeting requests, safeguarding confidentiality and exercising exceptional discretion in handling.

San Francisco, California, United States

Enhanced time management for CEO by coordinating complex schedules and travel, ensuring all commitments met promptlyOptimized office operations by coordinating supplies inventory, equipment maintenance, and vendor partnerships, resulting in 20% cost savingsSupported CEO by drafting and refining correspondence, presentations, reports, and documents with.