Kat Pollard Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Australia

Currently leading our National Accounts customer engagement strategy through customer outreach and digital strategy. Growing interest and relationships in the Government & Defence, Shipping and Telco sectors. In December I successfully helped implement a new CTI system to our Customer Service Center. Project included testing, training, troubleshooting and overseeing the integration of the new system.

Accountable for agreement creation in M3 system Responsible for updating client and hire details Creating and sending invoices to clients Working closely with Sales team to ensure customer’s invoices were accurate Met accuracy and D2I (days to invoice) KPIS

Managing studio's daily needs, staffing, training, administrative duties, scheduling, retail management, customer service, customer relations, sales, account management, stock inventory, party and events co ordination.

Successfully undertook the opening of a new store's re-brand in the U Pharmacy group and later went on to manage location. Role Duties:-recruiting, training, supervising and appraising staff-dealing with customer queries and complaints-overseeing pricing and stock control

Melbourne, Australia

Bachelor Of Arts, Aid And Human Development, Currently Completing

I am currently undertaking a second Bachelor's degree (part time) to further my education.

Bachelor Of Communication, Public Relations, Advertising, And Applied Communication

Activities and Societies: Public Relations Club, Berwick Campus

Bachelor Of Communications, Public Relations

Activities and Societies: Public Relations Club Majored in Public Relations Minored in Film Studio Member of the Public Relations Club.

Vce Certificate, International/Global Studies

Activities and Societies: Athletics Team, Debate team, Soccer Team, Community Service, Drama Club (various productions), House Signing.