Kate Bowman Email & Phone Number

North Liberty, IA, US

• Lead and mentor a cross-functional team of software engineers, quality engineers, performance and test automation specialists, and end-to-end product testing specialists throughout the software development lifecycle.
• Facilitate and coach Agile ceremonies, providing mentorship and guidance on best practices to enhance team collaboration, efficiency, and adherence to Agile methodologies
• Lead teams in developing and managing technology roadmaps, collaborating with portfolio stakeholders on prioritization, and creating release plans that balance diverse stakeholder needs and ensure alignment with.
• Spearhead continuous improvement initiatives by analyzing metrics, optimizing processes, and driving measurable business outcomes
• Lead and facilitate a Community of Practice (CoP) dedicated to promoting quality best practices and methodologies, fostering a culture of continuous learning and improvement

Iowa City, IA

• Hire, manage, coach, mentor, develop, and retain a distributed, multi-disciplined team of 20 Software Engineers in Test, Product Owners, Business Analysts, and Scrum Masters
• Build and lead high-performing teams with a customer-centric and business value focus, while applying Lean and Agile methodologies supporting the ACT, PreACT, and WorkKeys products
• Provide strategic direction, objectives, and roadmaps for the technology teams
• Improve team engagement, morale, and sense of belonging by building a generative culture
• Develop individualized professional development goals and provide opportunities for growth with team members to develop in their career paths
• Proactively analyze and mitigate risks to ensure successful delivery of high-quality and high-value features

• Certified SAFe Practice Consultant (SPC) providing leadership, coaching, training, and consultation
• Trained more than 1010 participants in certified SAFe framework courses including: Leading SAFe, Agile Product Management, SAFe for Teams, SAFe Scrum Master, and SAFe Product Owner/Product Manager
• Successful change agent that sets the vision, inspires, and implements organizational transformation
• Leader, trainer, facilitator, presenter, and coach in workshops including C-level executives, portfolio leaders, and teams across the organization in Technology and Business

Iowa City, Iowa Area

• In addition to responsibilities listed under Senior Release Train Engineer (RTE), led a team of RTEs, providing coaching and mentoring to drive relentless improvements across multi-disciplined teams. Delivered.
• Led solution level synchronization on complex initiatives across multiple value streams and portfolios
• Facilitated and mentored RTEs in root cause problem-solving, value-stream workshops, and Agile Release Train (ART) health
• Foster creativity, communication, innovation, learning and development throughout each Planning Interval (PI)

Iowa City, Iowa Area

• Servant leader, Chief Scrum Master, and coach. Trained and improved ART teams to improve flow of value, strategic alignment, Communities of Practice (COP) and PI readiness
• Led organizational transformation by starting and leading the first Agile Release Trains at ACT and implementing an Enterprise Agile Transformation team
• Led key stakeholders on the priorities and business value deliverables of the organization
• Facilitated Inspect and Adapt activities to demonstrate solutions, provide measurements, identify root-causes, and implement solutions for continuous improvements each PI

Iowa City, Iowa Area

• Led a team of three Product Owners and two Business Analysts, supporting seven ACT products, with an annual budget of $3,000,000
• Implemented Lean-Agile practices to optimize the flow of value of the ART using tools such as Aha!, Jira, Trello, and Kanban boards, resulting in faster time to market
• Identified and defined cross-functional product features, ensuring functional integrity across products
• Prioritized cross-functional product features by leading product prioritization, ensuring functional integrity across service areas

Iowa City, Iowa Area

• Owned creating, maintaining, and communicating product roadmaps, prioritizing the backlog, process flows, activity flows, feature roadmap, use case diagrams, and user journey maps for the Pre-ACT, utilizing.
• Owned application feature enhancements, requirements, User Acceptance Testing, and product demonstrations

Iowa City, Iowa Area

• Led multiple Information Technology teams to successful delivery on various large scale assessment programs in Program Management planning, finances, requirements, development, testing, and delivery solutions
• Customer point of contact for Information Technology
• Built and led high-performing teams, coached, supervised, mentored, and motivated the work of team members offering feedback on their performance and growth opportunities
• Managed scope, financial budgets, work estimates, proposals, and staff capacity

Iowa City, Iowa Area

• Mentored, coached, led, and trained program team members on large and small assessment programs
• Collaborate with cross-functional areas to schedule, manage, and deliver on contract requirements
• Create, review, and manage scope, schedules, financial budgets, and proposals

Iowa City, Iowa Area

• Developed, managed, and maintained schedules to deliver projects on time, within scope and budget
• Customer liaison on requirements, approvals, status, site visits, and scope changes

Greater Minneapolis-St. Paul Area

• Relationship account manager among clients, technical teams, and senior executives for the American Express and Ameriprise Financial Advisor technology accounts
• Delivered project management work on Requests for Service (RFS) for the Global Systems Availability Management (GSAM) support including new business and financial sizing
• Led quality improvement initiatives

Greater Minneapolis-St. Paul Area

• Customer facing leadership role for the American Express and Ameriprise Financial Advisors accounts
• Project Manager for the Technology Help Desk, including, but not exclusive to new business, Request for Service (RFS), software releases, and upgrades
• Initiated and implemented customer satisfaction improvements, strategic direction, and process improvements

• Technical Lead and Subject Matter Expert, leading the Technology Help Desk team in meeting Service Level Agreements, managing analysts’ performance, schedules, forecasting, training, and communications with the customer
• Implemented quality assurances such as Quality Tele-Monitoring (QTMs) and peer ticket reviews
• Project Manager for the Help Desk including leading multiple Six Sigma projects and quality initiatives

Greater Minneapolis-St. Paul Area

• Technology Analyst and Subject Matter Expert for American Express Financial Advisors, Home Office employees, Corporate Services employees, and the Products group employees
• Led quality initiatives and train onboarding trainees for all Help Desk queues
• Reviewed and actioned all helpdesk customer satisfaction surveys, including coaching team members on performance