Manages client sector, actively seeks new opportunities, researches the UK market for areas of growth.Maintains regular customer contact and supports/builds key customer relationships through pre-determined and an agreed communication framework.Maintain effective internal/external communications with all stakeholders, and operating divisions.Manages and updates CRM system (SALESFORCE)Provide accurate management information.Develops new key strategic accounts through business platforms.Attends networking events and conferences to grow new relationships.Supports the implementation and handover of all new and additional business to operational divisions.Acts as a thought leader and spokesperson at all levels, both internally and externally

Managing Major Customers on a National level. Pushing business development for major projects such as Thames Tideway, HS2 and city airport.Growing revenue and maximising each bespoke hire.Attending networking events to ensure the awareness of Pontoonworks reaches its optimum.Project Managing programmes from the start to the end of a hire.Liaising with CEO's to site managers to ensure framework agreements are adhered too. Forming existing and new relationships with procurement departments.Producing SMART plans per account to ensure they have absolute customer service.

Managing Major / National Accounts within the construction Industry. Growing revenue and maximising each account to its optimum. Upselling further products within Plant hire, Access, Power, Cranes and Accommodation channels in each Account.Maintaining and forming relationships to mainly Senior Procurement Directors and Senior Buyers.Presenting the benefits and values of Hewden products and services. Analysing and creating revenue spend reports, assessing KPI’s and SLA’s reports to have a detailed idea of customer spend potential. Targeted and largely growing each account to their full potential.

Growing new business within the Direct ChannelProspecting/networking/ visiting potential customersRenewal of Corporate AccountsNew business selling, Cross selling, Gaining Winback customers,Prospecting new sales, Selling Duel Fuel/AVS products Including CCL energy.Change of Tenancy processes for old and new customers.Effective management of the customer & prospect relationshipsEffective mangement of designated customer portfoilo including net position, churn, value and volume.To construct a Sales strategy by preparing, evaluating & critically assessing the portfolio and individual account plans in order to achieve business targets.Contribution as part of the Business Sales Team to the development of strategies which will enable B2B to achieve short, medium and long term business plans.Core responsibility for the accuracy of customer set-up, pricing and the continuing maintenance of Data Quality throughout the portfolio.Provide direction and guidance to the sales support/ Customer Service teams as appropriate.Gather, maintain and record in–depth customer/ competitor information.Management of debt and associated costs and profit for each account including where appropriate, debt recovery activities.Liaise with relevant operational functional areas to achieve business objectives. Assisting with various projects within the business, Bulk Pricing, Portal websites, SME focal point,, Golly slater project, Market Trigger project. To undertake ad hoc duties and responsibilities as delegated from the line manager.

Account Management. Direct contact with customer regarding contracts/ renewalsMeeting and liaising with customers ensuring constant customer satisfactionMonitoring and reordering stocks and materials.All general enquires including queries with design, quoting, production and transport.All administration duties inc daily reports, sales reports, yearly figurations.Ensuring constant communication between Sales/Production/ Transport departments.Converting sales calls into potential new customers, having knowledge about the product, ensuring excellent service.Researching new areas around the UK for new business. Identifying which companies would benefit from the product being sold.Working in a pressured environment with customer requirements on demandDirect responsibitily foa ccounts debt and financial position including credit checks.

I was responsible for teaching English conversation and grammar from beginners to almost fluent English speakers. The job entailed administrative duties including the completion of student ability assessments and counselling reports. I was responsible for the demonstration and sales of customized lessons for prospective clients, and team based curriculum development ideas in both Japanese and English. I also taught specific specialised classes including Business, TOEIC and TOEFL. I was promoted to Kids co-ordinator, which entailed duties such as producing monthly reports and organising the branches planning of lessons for children aged 3-12. The Training of other Instructors was also another important part of this role giving me managerial experience.