Medical Workforce Change Program

People From Abroad TeamFamilies and children with no recourse to public funds.Asylum seekers.Refugee resettlement.

People from Abroad TeamSpecialist social worker for migrant families with no recourse to public funds.

Strategic management in a dynamic state and national disability services reporting context with State budget for 2016-17 $1.9B. Responsible for development, maintenance and submission of multiple data sets and reports for state and federal publication and monitoring, analysis and updating of multiple system points.ACHIEVEMENTS:Annual Client Data Collection (ACDC) ACDC Enhancement Project - delivered to scope, time & cost.Produced KPI Manual for new OBM to audit standards.Unqualified annual report audit results for 2015-16,. 2016-17 & 2017-18.Tender Evaluation Panel commended by Delegate (Panel Member).KEY RESPONSIBILITIES:Risk Consultant - Fremantle 2020 Project.High level strategic written skills and analysis. Identification and delivery of future reporting requirements to support transition from National Disability Agreement (NDA) to National Disability Insurance Scheme (NDIS) and transition from Disability Services Commission to Department of Communities as part of Machinery of Government reform.Implementation of Office of Government Auditor standards in a highly complex change environment.High level strategic compliance review of Annual Report inclusions and exclusions in a rapidly changing organisational and political context. Proficient managerial and leadership skills in management of ACDC team and help desk.Productive member of cross-directorate business systems implementation working group and various national data/reporting working groups. Timely strategic communications about the dynamic state and federal political context within and between directorates.Impartial grievance assessments and resolutions.Evaluation Panel member - Information Linkages and Capacity grants 2017 & Nexus Grant 2018.www.disability.wa.gov.au/Global/Publications/About%20us/corporate%20publications/Annual%20reports/Disability%20Services%20Commission%20Annual%20Report%20WEB.pdfwww.communities.wa.gov.auwww.communities.wa.gov.au/services/disability-services/

Strategic organisation wide change management of in kind program delivery, to support the transition from the NDA to the NDIS. ACHIEVEMENTS:Delivered strategic organisation wide change management of in kind program deliver, to support transition from NDA to NDIS structure .Recognised by management for delivering outstanding services in coordinating and tracking draw down for all in kind programs of National Partnership Agreement.Identified high priority State and Commonwealth funded in kind programs for targeted operational interface following best practice.Built strong-long term cross directorate and interstate strategic relationships with ability to communicate with key stakeholders from varied professional and organisational contexts to achieve objectives.Managed and coordinated key staff across directorates to ensure timely delivery of all milestones.KEY RESPONSIBILITIES:Explored and agreed options with Commonwealth funding providers to move contracted block funded in kind programs to NDIS individualised funding model.Identified opportunities to individualise funding or the requirement to continue block funding by either Western Australian Government or as continued in-kind Commonwealth program.Liaised with Sector Development directorate to confirm service providers were targeted for support to move from block funding model to individualised prior to programs reaching their full block funded draw down.Ensured business systems and operational instructions matched changing reporting context.Reported status of in-kind portfolio to Corporate Executive.www.disability.wa.gov.au/Global/Publications/WA-NDIS-My-Way/Fact Sheet - Oct 2014/Appendix-E-WA-Balance-of-cash-and in-kind-contributions.pd

$1.2B design and construct major project for Department of Health. Responsible for developing and managing high level targeted facility wide design resolution of a complex and advanced construction project. Collaborated with multiple internal and external stakeholders in relation to a perceived immediate transition to clinical and operational commissioning. ACHIEVEMENTS:Shifted design team’s focus from reactive (contractor led) to proactive approach (client led). Created and implemented ‘design change request’ process, including an evidence based risk rating tool to identify risks to patient safety and enable analysis of mitigations in order to manage scope, cost, safety, quality and time.Introduced and facilitated a rapid high-level facility wide design to construction review of all high priority areas to design brief principles, resulting in detection of significant as constructed issues related to fire, security, air, ICT (nurse call, security, facility management, electronic menu, patient entertainment system), clinical utilities and infection control.KEY RESPONSIBILITIES:Developed and managed a facility wide design and construction review process with key stakeholders.Identification and documentation of significant facility wide defects lists for rectification. Project plan scheduling, resourcing impact and management.Development of, identification and management of risk and issues register in relation to design and construction issues (management to scope, cost, time, safety and quality).Member of Executive Design Control Group; to enable management of safety, scope, time, cost and quality.Controlled complex information using Outlook, Aconex, JIRA, TRIM, Excel, dRofus and BIM.Wrote processes, guidelines, reports and ministerial briefing notes.

$120M design and construct project for Department of Health. This role commenced at the inception of the project and involved facilitating site selection, business case, facility and services planning, private provider partnership expression of interest and analysis, environmental approvals, design, construction, commissioning and transition stages. ACHIEVEMENTS:Model of service recommendations (including PPP) accepted and implemented.Recommendation to move from original redevelopment option to new build option accepted and implemented.Recommendation for co-location of other health directorates with proposed new hospital, resulted in inclusion to project of Community and Mental Health and an integrated model of service (based on UK model of 'Joined up care').Project management from site selection to the patient move.KEY RESPONSIBILITIES:All stakeholder engagement.Delivered high-quality advice in stakeholder consultation process and resolved complex issues responsively, positively and efficiently. Provided research and analysis to key stakeholders to support services planning and design solutions leading to innovation of model of integrated patient care. Evaluation Panel Member for multiple contracts (environmental consultants, private provider blue sky EOI, head works contractor, architect, construction contractor...)Project plan scheduling, resourcing impact, budget development and management.Identification and management of risk and issues register in relation to design and construction.Controlled complex information using Oracle, Outlook, Aconex, TRIM, Excel and BIM.Wrote project management reports, ministerial and all internal briefing notes, parliamentary question responses, freedom of information, ministerial responses and external and internal communications.https://www.mediastatements.wa.gov.au/Pages/Barnett/2011/04/Busselton-Health-Campus-Community-Reference-Group-formed.aspxwww.wacountry.health.wa.gov.au/index.php?id=bussetonhc

Project 1: Wrote the WACHS State Administration Tribunal Applications Guideline.Project 2: Wrote the draft clinical service prioritisation framework for WACHS Social Workers. Researched and reported on clinical service FTE allocation within Social Work Programs across WACHS.Chair of the WACHS Snr Social Work NetworkSenior Allied Health Representative to the Aged Care Working Party & the WACHS Allied Health Reference GroupDelivery of Child Protection Mandatory Reporting training across WACHS SW.Inpatient & outpatient social work services to patients of Busselton, Margaret River and Augusta Hospitals and primary health social work services to adults over 18 years in Busselton, Margaret River and Augusta excluding families with children up to the age of 18.

Developed, wrote, taught and coordinated academic units at undergraduate and graduate diploma level in Western Australia and the Seychelles. Supervised students on placement and provided academic liaison with associated organisations; represented Edith Cowan University at Conferences by presenting papers; contributed where necessary to the running of the Social Work Program including acting as Head of Program, Field Work Coordinator, backfilling other academic staff when ill and writing lectures/workshops for units other than my own as necessary.ACHIEVEMENTS - Developing, writing and teaching the following units:Professional CommunicationHuman Behaviour in the Social Environment Culture and Daily Life (Anthropology/Sociology with an emphasis on Aboriginal Culture)Addictions and PracticeTheory and Practice 1 (Social Work Theory)Mutuality and Communities (Community Development)Fieldwork 1 & 2Fieldwork IntegrationRural Health and WellbeingLife Span Development (Seychelles)Special Needs (Seychelles) (needs analysis)Philosophy Knowledge and EthicsProfessional HelpingSocial Work Research

Creation of the student counselling service at ECU Bunbury & provision of supported assessment, counselling and referral services.Identified the need for and wrote the supporting documentation (policy, confidentiality document, intake forms, etc)Provided assessment, counselling and referral to students of Edith Cowan UniversityCreated a data collection systemData collection & analysis to support service developmentAdvocacyShort-term counsellingAbility to work effectively in crisis situationsUnderstanding reporting responsibilitiesRisk assessment & managementKnowledge of appropriate referral optionsAbility to build relationships with individuals and agenciesVerbal, written and interpersonal skillsTeamworkAbility to work constructively with minimal resources

Coordination & delivery of the Positive Parenting ProgramAchievements:Identified the need for, developed & introduced clinical supervisionPrepared the interim report outlining the effectiveness and validity of the Joint Agency ProgramIntroduced inter-branch efficiencies and a shared resource model of serviceKEY RESPONSIBILITIESManagement & clinical supervision of Family Resource WorkersManagement of the Joint Agency Programs (working with Family and Children’s Services in relation to the parenting issues of cases which fitted Parent Help Centre guidelines).Liaison with Parent Information Centres (PICS) to clarify role differences and facilitate the use of the PICS by Parent Helpers for individual level 2/3 sessions and running groupsAwareness and understanding of statutory responsibilities and Departmental proceduresEfficient use of the FCS Client Community Support System (CCSS) and the Parent Help Centres databasesVerbal, written and interpersonal skillsTeam management skillsUnderstanding reporting relationships

Child protection casework with coerced and voluntary clients. Applying the provisions of relevant Departmental legislation and policies within a Family Support framework.KEY ACHIEVEMENTS:Multiple reunifications in complex cases that did not result in children being removed againMultiple permanent placements into care for children who could not remain safely at homeKEY RESPONSIBILITIESProvided services to families, youth and individuals through quality case management and utilisation of other resources.Provided counselling and mediation as required to families, youth and individualsContributed to public awareness of family and parenting issuesCasework involving assessment and rapport building, development of agreed goals, provision of appropriate service/s to enable clients to develop skills to achieve goals, regular contact and review with clients and resulting client autonomyCommunity development

1: Pre-release Program Coordinator Canningvale Prison2: Social Worker/Counsellor and Court Diversion Service Coordinator at Palmerston Centre.3. Social Worker/Counsellor Palmerston FarmPalmerston Farm, a residential therapeutic community for families, individuals and young people above the age of 16 years with problematic drug and alcohol use. This role involved development and implementation of the transition program, assessment and intake, farm and program management, overnight supervision, counselling and development of group programs for the Palmerston Farm community. ACHIEVEMENTS:Secured subsequent year's funding for all rolesDeveloped and implemented the 3 month supported transition to community program at Palmerston Farm, improving long-term outcomes.

Casework and court reporting for mandated clients within the constraints and provisions of relevant legislation (Young Offenders Act 1994 & the Child Welfare Act) whilst utilising social work skills and practice.ACHIEVEMENTS:Identified the opportunity for and conducted the first victim/perpetrator mediation conference in Western Australia, resulting in genuine remorse and compensation offered and made by the perpetrator.