Kate Dodson Email & Phone Number

Jacksonville, Florida, United States

First, I aid customers with any package complaints they may have. I also aid in getting all packages to their rightful destinations. I work closely with drivers and the rest of the management team to ensure all production is being correctly met and that there are no outstanding numbers. I utilize UPS in house programs and Excel to analyze different statistics within the facility and share those numbers with my bosses via spreadsheets. Data entry is a large portion of my job as well.

Jacksonville, Florida, United States

Another customer-driven role where I have been able to successfully enhance consumers' shopping experiences and build on my professional skills. Continued building similar skills as in my last role: business marketing strategies, buyer psychology, and customer satisfaction. Committed to delivering exceptional service, providing personalized shopping experiences, and maintaining a polished and organized approach to meet customer needs.

Jacksonville, Florida, United States

Helped customers reach their financial goals by holding meetings and listening to their concerns. I then would give financial portfolio recommendations based on each customers specific needs.

Fleming Island, Florida, United States

Content creation and editing is a key part of my role at Pragmatic Works. In a very detail-oriented manner, I went through many different types of courses for the company and optimized them for the user. This experience has strengthened my ability to pay attention to detail and has helped me master time management. I also work closely with the marketing team and have learned a lot! I have created YouTube thumbnails, blog posts, differing graphics, and social media posts that span across multiple platforms (Canva, HubSpot, Instagram, Facebook, Twitter, TikTok, Pinterest, etc.) This experience has strengthened my skills in digital marketing creation and execution.

Jacksonville, Florida, United States

Customer-focused professional with a proven track record of delivering exceptional quality of work in a fast-paced environment. Role gave extensive knowledge of upselling techniques, business marketing strategies, and buyer psychology. I was responsible for a wide rage of responsibilities including: training, organization, scheduling, closing and opening, taking orders, customer satisfaction, etc. During this role, I was able to set a company record for the most gift cards sold by any employee, $10,000 worth in 2 months.