Manage and prospect contracts for home infusion and ancillary agreements with large and small health insurance companies including Aetna, BCBS, UHC and Medicaid plans. Negotiate letters of agreement with payers and non-contracted plans for new FDA-approved products including exclusive and limited distribution medications. Developed, implemented new training program while leading new team members.• Influential in recovering millions in outstanding claims by collaborating and communicating with payers to resolve out-of-network issues and contractual discrepancies.

• Oversee renewal process by monitoring renewal activity, preparing and analyzing RFPs, and building benefit analysis for clients with a strategy to retain group and individual business.• Fixing eligibility and various claims issues by communicating with members, providers and carriers.• Keeps abreast of market regulations and changes as they relate to health insurance products and services by participating in carrier training and meetings.• Facilitate carrier movement by acting as liaison and coordinating all aspects of Open Enrollment between client and carrier.

• Consulted small and medium sized businesses with employee benefit plan analysis, financial projections and budgeting.• Assist employers and individuals in the comprehension and roll-out of applicable products and services available from the marketplace • Supported customer retention through the initiation and implementation of plan improvements and resolution of administrative inconsistencies.