Kate Farley Email and Phone Number
Kate Farley's Location
Hemel Hempstead, England, United Kingdom, United Kingdom
Kate Farley's Contact Details
Kate Farley work email
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Kate Farley personal email
n/a
About Kate Farley
A leader with 25+ years experience of senior executive roles in local government and the voluntary sector, and management consultancy in the UK and USA. I am currently enjoying running a management and software development consultancy.
Kate Farley's Current Company Details
Kate Farley Work Experience Details
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Business DirectorContinuous Delivery Ltd Jun 2014 - PresentPROJECTS: ~ Continuous Delivery On-Line~ Interim Director Orbit Housing Group ~ Interim Director Genesis Housing Association. ~ Interim Director Flagship Housing Association ~ Change Programme Director, Aldwyck Housing Group~ Associate member of The Mindful Leadership Foundation ~ Consultant to Paradigm Housing Group
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Interim Director Independent LivingOrbit Group May 2018 - Apr 2019Coventry, United KingdomLeading a department of 200+ people, providing almost 4000 specialist homes and a range of services to up to 10,000 older and vulnerable customers, to enable them to live happy, healthy, independent lives.Creating a new strategy and vision to shape the customer offer and portfolio plan, and reorganising staffing structures and ways of working accordingly. -
Interim Director Strategy & Change, Housing Services & Independent LivingOrbit Group Apr 2016 - Dec 2017Initially commissioned to lead an operational change programme, my assignment developed into the interim leadership of 4 large, dispersed teams delivering Housing, Estates, Income and Independent Living Services, for some 35,000 homes and customers across the Midlands, East and South-East. Achievements include:• Development and delivery of a unified operational and change plan• Improvement of key areas of performance, e.g Lettings, contract management• Appraising options for a future operating model and organisational structure• Coaching senior managers and developing an open and accountable management culture• Development of a more commercial and customer-oriented approach
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Interim Neighbourhoods DirectorGenesis Housing Assn Dec 2014 - Mar 2016Leading a department of 220 people and responsible for management of 29,000 homes of various tenures across London and the S.East, including: £200M income collection, property lettings, community investment, estate services and tenancy management and support. Achievements include:• developing a strong leadership team• improving operational performance, notably re: income and lettings• managing the impact of welfare and rent reforms• service redesign to define purpose, reduce base costs and improve customer experience
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Interim Operations DirectorFlagship Housing Group Ltd Jun 2014 - Nov 2014Developing a new Asset Management Strategy and asset performance model; mentoring managers; and, putting in place a new team structure and operational delivery plan. -
Change Programme DirectorAldwyck Housing Group Jul 2013 - May 2014Leading implementation of the "Making a Difference" corporate strategy: kick-starting a change in ways of working; introducing effective project management and team-working methodologies; and, contributing to achievement of Customer Service Excellence Accreditation. -
Associate MemberThe Mindful Leadership Foundation Dec 2011 - Dec 2012Undertaking action research into motivation and leadership of front-line housing teams; working with several housing, social care, education and health organisations.
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ConsultantParadigm Housing Group Nov 2011 - Mar 2012Commissioned by CEO to help prepare for Welfare Reform. -
Director Of Housing ServicesOrigin Housing Oct 2006 - Sep 2011North London And HertfordshireExecutive Director responsible for reorganising group-wide housing operations across all tenures. Managed a budget of £20million and a department of 100 people, managing 6000 homes in London and Hertfordshire. Achieved real improvements in customer service standards, increased income, efficiency gains and developed a positive, achievement culture. -
Interim Director Of Business DevelopmentViridian Housing Jun 2006 - Oct 2006Led a comprehensive review of Servite’s (later Viridian, and now Optivo) older people's portfolio, to contribute to their Older People Strategy. Identified priorities for change through stock and customer analysis, the impact of external business and national policy developments. Explored strategic business options and pursued new business opportunities. -
Group Director OperationsAbbeyfield Oct 2003 - Sep 2005Established a new Housing Assn - Abbeyfield UK, by merging 140+ Abbeyfield Societies. Created a new national staffing structure and the essential strategic, operational and policy frameworks, IT systems, and business processes. Managed a workforce of 1500 staff delivering services to 8,000 older people across the UK. -
Management ConsultantExecutive Service Corps, New England (Usa) Jun 2002 - Aug 2003Massachussetts, U.S.AWorked with a dozen not-for-profit organisations in New England, USA: facilitating strategic management processes with staff, volunteers and Board members; undertaking organisational 'health-checks'; developing business plans, marketing-communications and recruitment strategies.Comprehensive review and adoption of a new business plan, and organisational development plan, for a renowned community-led housing and regeneration company in Boston.
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Interim Chief ExecutiveFamily Housing Association (Birmingham) Ltd Apr 1999 - Apr 2001BirminghamStarted as Community and Business Development Director, to set up and lead a new department, responsible for business strategy and new initiatives, customer engagement, shared ownership portfolio and neighbourhood strategy. Soon promoted to Interim Chief Executive and developed a new 5-year Business Plan; turned around a significant financial deficit; and, delivered a Business Improvement Plan in agreement with Housing Corporation, including updated Code of Governance and Standing Orders.
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Environmental Health And Housing DepartmentsBirmingham City Council Jul 1984 - Apr 1999Various roles and promotions from Environmental Health Officer to Principal Policy Coordinator, Head of Enforcement and Urban Renewal Officer, managing a department of 200 people and budgets of up to £30million. Highlights include:• Regeneration of inner-City neighbourhoods, refurbishing 1000s of homes • Development of the City's Private Rented Sector Strategy and enforcement of housing standards• Member of Chief Executive's review team, developing major change proposals for the Council
Kate Farley Skills
Change Management
Social Housing
Public Sector
Policy
Strategy
Business Strategy
Governance
Local Government
Organizational Development
Customer Service
Business Process Re Engineering
Business Planning
Management
Strategic Planning
Stakeholder Engagement
Performance Management
Project Planning
Affordable Housing
Contract Management
Leadership Development
Housing Operations Management
Budgets
Procurement
Leadership
Stakeholder Management
Community Engagement
Performance Improvement
Team Management
Project Management
Culture Change
Coaching
Sustainability
Customer Experience
Market Research
Customer Satisfaction
Adult Social Care
Bid Writing
Program Management
Management Consulting
Recruiting
New Business Development
Social Enterprise
Community Development
Service Improvement
Business Transformation
Developing People And Teams
Community And Resident Involvement
Charities
Budgeting
Kate Farley Education Details
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Business Management -
Birmingham PolytechnicHousing Studies -
Matthew Boulton Technical CollegeEnvironmental Health
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Performance Coach TrainingPerformance Coaching
Frequently Asked Questions about Kate Farley
What company does Kate Farley work for?
Kate Farley works for Continuous Delivery Ltd
What is Kate Farley's role at the current company?
Kate Farley's current role is Business Director at Continuous Delivery Ltd.
What is Kate Farley's email address?
Kate Farley's email address is ka****@****dia.com
What schools did Kate Farley attend?
Kate Farley attended Birmingham City University, Birmingham Polytechnic, Matthew Boulton Technical College, Performance Coach Training.
What are some of Kate Farley's interests?
Kate Farley has interest in Children, Civil Rights And Social Action, Education, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights.
What skills is Kate Farley known for?
Kate Farley has skills like Change Management, Social Housing, Public Sector, Policy, Strategy, Business Strategy, Governance, Local Government, Organizational Development, Customer Service, Business Process Re Engineering, Business Planning.
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Kate Farley
Associate Professor In Designcourse Leader Of Ba Textile Design At Norwich University Of The ArtsUnited Kingdom1bcu.ac.uk -
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