Kate Gavin

Kate Gavin Email and Phone Number

Design research & strategy @ ThoughtFull
auckland, auckland, new zealand
Kate Gavin's Location
Auckland, Auckland, New Zealand, New Zealand
Kate Gavin's Contact Details

Kate Gavin personal email

About Kate Gavin

As a design researcher and strategist, I use design methods to solve business problems.I love collaborating with companies who have a desire to become more customer centric and adopt user centred design techniques to connect more deeply with their customers.In my work, I design and facilitate customer research & workshops, craft insights, and use this knowledge to develop meaningful customer experiences, strategic frameworks, products and services.Tools: Figma, Miro, IndesignSkills: Design researchCustomer researchWorkshop facilitationCrafting insightsCreating and delivering presentationsConcept developmentValue proposition developmentStrategic frameworksCustomer journey mappingRapid prototyping

Kate Gavin's Current Company Details
ThoughtFull

Thoughtfull

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Design research & strategy
auckland, auckland, new zealand
Website:
thoughtfulldesign.com
Employees:
17
Kate Gavin Work Experience Details
  • Thoughtfull
    Senior Designer
    Thoughtfull Feb 2013 - Present
    Auckland, New Zealand
    In my work at Thoughtfull, I help companies design services, products and experiences. I apply user centred user design methods to make sure these outputs are valuable for both the my clients and their customers.My projects generally involve; conducting ethnographic research, designing workshops, developing concepts and building and testing prototypes.
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  • Asb Bank
    Brand Experience Manager
    Asb Bank Jul 2012 - Oct 2012
    Asb Bank
    The Brand Experience team has a strong focus on customer journey mapping. As a Brand Experience Manager within this team I worked on key journeys across the savings, transactions and tertiary portfolio.
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  • Asb Bank
    Experience Design Manager
    Asb Bank Nov 2008 - Jul 2012
    The Innovation & Design team was set up as an in-house consultancy. As a key member of the team I applied user-centered design methods to help teams across the business develop their products, services and customer experiences. Key projects: ASB innovation blueprint, banking needs for an aging population, online money management tools, branch development, service models for high value customers.
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  • Netmaestro
    Designer
    Netmaestro Mar 2008 - May 2009
    netMaestro provides a content management system and web design services to SMEs. During my time at the company, I helped the team bundle it’s product and service offering in a more user friendly way and developed an online training suite to improve the CMS user experience.

Kate Gavin Skills

User Centered Design User Experience Experience Design Service Design Design Thinking Design Strategy Information Design User Interface Design Concept Development Ethnographic Research Synthesizing Idea Generation Innovation Interaction Design Design Management Innovation Management

Kate Gavin Education Details

  • Massey University
    Massey University
    Visual Communications

Frequently Asked Questions about Kate Gavin

What company does Kate Gavin work for?

Kate Gavin works for Thoughtfull

What is Kate Gavin's role at the current company?

Kate Gavin's current role is Design research & strategy.

What is Kate Gavin's email address?

Kate Gavin's email address is k8****@****ail.com

What schools did Kate Gavin attend?

Kate Gavin attended Massey University.

What skills is Kate Gavin known for?

Kate Gavin has skills like User Centered Design, User Experience, Experience Design, Service Design, Design Thinking, Design Strategy, Information Design, User Interface Design, Concept Development, Ethnographic Research, Synthesizing, Idea Generation.

Who are Kate Gavin's colleagues?

Kate Gavin's colleagues are Chelsea Pratt, Zac Suvalko, Ella Stone, Walter Coop, Helen Chapman, Rebecca Lowe, Richard Shed.

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