As a design researcher and strategist, I use design methods to solve business problems.I love collaborating with companies who have a desire to become more customer centric and adopt user centred design techniques to connect more deeply with their customers.In my work, I design and facilitate customer research & workshops, craft insights, and use this knowledge to develop meaningful customer experiences, strategic frameworks, products and services.Tools: Figma, Miro, IndesignSkills: Design researchCustomer researchWorkshop facilitationCrafting insightsCreating and delivering presentationsConcept developmentValue proposition developmentStrategic frameworksCustomer journey mappingRapid prototyping
Listed skills include User Centered Design, User Experience, Experience Design, Service Design, and 12 others.