Kate Hansen Email & Phone Number

Calgary, Alberta, Canada

• Being the first point of contact, provide excellent customer service and admission advising to prospective learners, and supporting them as they make decisions on enrolling with CPAWSB.
• Develop follow-up procedures and retention strategies with regards to prospective learners who are not progressing through their enrollment, to reduce delays and support the decision-making process.
• Guide prospective learners on their best application routes and strategies, based on their education background, work experience and the CPA Competency Map requirements.
• Research and implement learner involvement and retention strategies, acting in the best in interest of the learner.
• Assist in managing the CRM database for prospective learners, including data entry, maintenance, reporting and distribution of customer profile data.
• Plan and deliver prospective learner orientation sessions and online presentations.

Calgary, Alberta, Canada

• Organized and coordinated internal training workshops, developed and delivered quarterly company-wide collaboration events (Connect Cafés), supported and promoted improvement initiatives in accordance with the Lean.
• Reviewed the existing workshops, instructional content, and Lean management training resources with the 2022 key strategic lenses: EDI, privacy and governance.
• Created information content for the company’s Strategic Innovation/Lean training website; maintained and updated the existing Lean management instructional content and training resources (Canva).
• Scheduled and delivered Lean Onboarding training sessions for the new employees.

Calgary, Canada Area

• Successfully developed and delivered Preparatory courses in the fast-paced CPA environment, providing high-standard customer service to the diversified demographic, initiating new approaches and engaging in program.
• Managed CPA Preparatory courses admission and online delivery; accepted admission applications and course registrations.
• Conducted and analyzed student satisfaction surveys, provided qualitative and quantitative statistical analysis, suggested student retention strategies based on the results.
• Prepared official documentation, including status letters, letters of permission, letters of acceptance in support of their study permit applications, and official transcripts.
• Managed enrollments. material access, course postings in the D2L learning management system (Desire2Learn/Brightspace); reviewed course materials to ensure quality control.
• Assisted students in the development of an educational plan, including selecting appropriate courses/equivalent post-secondary courses, and identifying a pathway for successful CPA program completion.

Calgary, Alberta, Canada

• Played a key role in the establishment of the evolving PREP program at CMA AB. Single-handedly coordinated the CMA AB Prerequisite Education Program (PREP) and collaborated with other provinces, developing PREP.
• Designed program administrative standards, procedures and policies, developed and organized the first program intakes.
• Launched the first intake in September 2013 and provided extensive peer training once the program enrollment exceeded 500 students.
• Processed program admissions and module registrations and ensured compliance with the evolving CPA standards.
• Organized and led in-person orientation sessions (Calgary and Edmonton), webinars and examinations, invigilated exams.
• Analyzed the pass/fail and throughput rates and student satisfaction rates, and engaged in program evaluation.

Calgary, AB

• Ensured the company’s programs meet the accreditation standards and secured successful accreditation in accordance with the licensing and accreditation requirements.
• Planned and implemented phases of quality assessment and control; all programs were successfully accredited by AELCS (Accreditation of Early Learning and Care Services) and CARF (Commission on Accreditation of.

Calgary, AB

• Supported implementation, modification, and maintenance of the case management database (ShareVision).
• Maintained job postings, screened resumes, conducted telephone pre-screens, coordinated, and scheduled job interviews, completed reference checks.
• Conducted volunteer orientation sessions, connected volunteers to appropriate programs.

Russian Federation English Philology Chair, Department Of Foreign Languages

• Seminars in English Language History (4 seminars/week): changes in phonetics, morphology, syntax, orthography, semantics and vocabulary from Old English through Middle English, Early Modern English to Modern English
• Developed and taught a senior-level practical course in Written English: various types of letters, essay, report, summary writing (4 seminars/week)
• Developed study materials and taught Conversational English from Pre-Intermediate to Advanced levels: 15-20 classes/week. Covered the following aspects: Grammar, Vocabulary, Syntax, Phonetics; honed students’.
• Developed creative educational projects and study materials to facilitate classes
• Prepared examination materials and proctored exams; assessed and marked examinations
• Acted as curator for first-year student groups: provided tutoring and academic advising; coached new students

• Prepared press-releases, promoted upcoming events (local TV, newspapers, posters, Internet websites)
• Translated motorcycle racing documentation, codes and regulations; consecutive and simultaneous translation services (English/Russian)
• Provided document support and organized meetings; acted as Secretary of International Jury
• Arranged flight and hotel reservations, supported hospitality events

Munich Area, Germany

• Translated Allplan software 2008 version from English to Russian: XML files (using Trados Tageditor software); GUI: DLLs (Passolo 6.0 Translator Edition), text files (nTranslat), On-Line Help, Tutorials and User Manual.
• Prepared program files and screenshots
• Successfully met all of the tight deadlines and project milestones; translated about 750.000 words and 10.000 strings for the five-month project; prepared ~600 screenshots

Master Of Education (Med), Distance Education

• Research Methods in Distance Education • Planning & Management in Distance Education • Foundations of Adult Education • Technology in.

Certificate, Human Resources

• Introduction to Human Resources • Organizational Behaviour • Occupational Health and Safety • Employee Learning and Development GPA: 3.88

Candidate Of Philology, Germanic Languages, Research-Based

• Dissertation: Lexical and Grammatical Structure of the English Short Story Title (based on short stories of 18-21 centuries) • Oral.

Bachelor Of Arts (Ba), Philologyst. Teacher

Graduated with Honours