Kate Harmon Email & Phone Number

United States

• Facilitated leadership, professional, and sales curricula to branch managers and employee teams.
• Developed internal system to assess management leadership strengths and weaknesses, creating corporate development plans (IDPs) for each.
• Mentored fellow training delivery specialists, assessing life skills and determining team areas for improvement.
• Acted as primary business consultant to management, developing marketing plans to boost revenue and profit.
• Customized marketing activities, promotions, and individual office plans to maximize ROI.

Washington Mutual Bank

• Recruited, hired, and trained new store employees in sales and service goals, driving store deposit revenue growth from zero to $20 million.
• Led media, marketing, and outreach activities, exceeding corporate goals in new household growth, lending, and deposit targets by month six.
• Developed and coordinated sales competitions, incentivizing and inspiring employees to reach and exceed sales goals.
• Earned, fostered, and maintained lucrative relationships with consumers and small businesses.
• Managed all aspects of monthly internal audit and compliance programs, reviewing financial reports for accuracy and verifying appropriate use of funds.
• Directed in the selection, onboarding, and training of all levels of employees, resulting in the successful opening of 15+ new financial centers and introductions into new markets.