Kate Maynard Email & Phone Number

Austin, Texas, United States

Austin, Texas Metropolitan Area

Prepared and updated field units and route schedulesLogged calls and service requestsMonitored and maintained multi-line communication systemsOrganized deployment strategy based on field personnel and urgency of requestsUtilized computer-aided dispatch systemsRecorded accurate information such as location and timeDetermined, monitored, and ensured the availability of units to dispatchProvided exceptional customer service to each and every client

Austin, Texas, United States

This role required assistance in the medical records office while performing a variety of tasks to support staff members and keep the office running smoothly. These duties included, but were not limited to:Answering incoming phone calls, emails, and faxes.Communicating with clients, field technicians, and program managers.Compiling, maintaining, and updating client recordsCreating and preparing field team folders for the field technicians, and preparing documentation for the program managers.Assisted front desk receptionists by answering phones, taking messages, and delivering messages throughout office.Special skills and abilities:Proficient in Microsoft OfficeAbility to type 65+ WPMExcellent written and verbal communication skillsExceptional organizational and multitasking skillsAble to work for extended hours under stressful conditionsStrong interpersonal skillsAdept problem-solvingConsistently positive attitude and professional work demeanor

Austin, Texas, United States

My starting position was a Junior Fundraiser. After months of success at this role, I received a promotion to "Team Lead." This advancement supported new opportunities to oversee and properly train Junior Fundraisers, as our team canvassed local neighborhoods. My responsibilities included:Developing and executing strategic fundraising plans by designing comprehensive strategies aligned with the charity’s goalsDemonstrating team leadership by recruiting, training, and motivating a team of fundraisers, assigning tasks, providing ongoing feedback and support, and fostering collaborationSetting fundraising goals to inspire and motivate a team of Junior FundraisersCultivating donor relationships by building and maintaining relationships with current and potential donors through outreach, personalized communication, and donor stewardship activitiesManaging campaign progress by overseeing the execution of fundraising campaigns, including: event planning, marketing materials, communication strategies, and tracking progress towards goalsMonitoring fundraising performance, analyzing data to identify trends and areas for improvement, and producing regular reports for SupervisorsEnsuring all fundraising activities comply with legal and ethical standards

Charleston, South Carolina, United States

The roles and responsibilities included but were not limited to:Greeted all visitors and staff with a professional demeanor and positive attitudeDirected guests to the correct office, providing basic information about the companyAnswered incoming calls, recorded messages, and transferred calls to the appropriate staff membersManaged reception area by keeping the front desk clean and organized, ensuring visitor logs are maintainedReceived, sorted, and distributed incoming mail and packagesMaintained office supplies, as well as break-room drinks and snacksCoordinated meetings and appointments for staff membersConsistently provided exceptional customer serviceThroughout the years, my role would grow as the company grew, as well. My duties increased as the company expanded into web design, developing stock-pick websites, marketing, creating and managing personal & commercial websites , selling web design products, as well as their own apps. Through working with different companies and individuals I was able to gain substantial knowledge and experience of customer satisfaction and client relations. Skills developed and utilized:Concise oral and written communication skillsAbility to thrive in a dynamic, fast-pasted work environmentTime management skillsMultitasking skills AdaptabilityOrganization skillsStrong interpersonal skills Emotional resilience, and the ability to remain composed and professional in high pressure situationsSelf-motivationA strong work ethic and a desire to succeed

Charleston, South Carolina, United States

Developed a successful, organic spray-tanning business from the ground up, owned and operated business for 3 years, and prepared records & operations for smooth handover to new ownerMaintained high standards of customer service during high-volume work shifts and fast-paced operationsMaintained clean, well-organized, and properly sanitized areas throughout facility and complied with safety and sanitation guidelinesPromoted business on social media platforms to maximize brand identity and generate revenueManaged financial functions such as operations budgeting, accounts payable and accounts receivable, and payrollResolved issues efficiently through meticulous research and swift decision makingConferred with customers to understand needs and finalize purchase ordersKept detailed records for production, inventory, income, and expensesDeveloped business and marketing plans and prepared monthly financial reportsReconciled daily sales, financial transaction reports, and prepared bank depositsEstablished favorable relationships with clients and vendors, facilitating contract negotiation and development of marketing and sales strategiesCreated and implemented marketing and advertising strategies to support revenue goals and promote strategic growthInterviewed, trained, and supervised employeesCoordinated with web team to develop website and create online advertisementDeveloped and directed team activities, implementing a culture of excellence by modeling expected behavior