- Serve as the lead point of contact for all commercial client account management matters (working on a white collar, sales desk) - Sourcing new business and recruiting talent - End to end recruitment; writing job ads for commercial vacancies, sourcing and screening candidates, interviewing, preparing submission to clients, offering employment agreements and supporting employed candidates- Build and maintain strong client relationships; proven ability to gain repeat business - Negotiate contracts and close agreements to maximize profits (preparing proposals and agreeing on charge rates) - Ensure the timely and successful delivery of the recruitment solution according to customer needs and objectives

- Managing an onsite client; first point of contact for all account matters - Managing an average of 160 temporary employees onsite.- Facilitating bulk inductions/interviews and on-boarding new staff members. - Screening and interviewing candidates daily. - Attending client operations meetings and responding to queries diligently. - Establishing and maintaining relationships with corporate staff. - Taking temporary employees through the disciplinary process while adhering to HR procedure.- Dealing with day-to-day employee performance management, leave application and payroll queries.- Creating and maintaining reporting documents using Excel spreadsheets

- Transitioning clients throughout the In-Work service, with the objective of sustainable permanent employment outcomes. - Recruit and induct new clients on to the contracted programme- Create and facilitate seminars and workshops in relation to preparing for work- Develop relationships with clients and implement personalized employment paths based on client’s skills, goals and interests. Identify job vacancies that match their skills and creating comprehensive CV's and covering letters- Working with a case load of 40 clients at any given time - Provide professional employment counselling and assisting clients with job identification, interview techniques, preparing for work and identifying skills- Maintain communication with clients and circle of support regarding progress on and outcomes of the employment plan.- Attend various networking events and disciplinary meeting/supporting clients - Marketing and establishing employer relationships and maintaining them to secure employment opportunities for clients that match both the needs of the client and the needs of the business. Building rapport to ensure repeat business - Submit client progress reports to government agencies

- Managing a case-load of Employers; Account communication and profiling: identify client needs, orders and manage communications - Interviewing potential candidates; matching candidates skills to available positions - Maintaining and developing relationships with existing Employers via meetings, telephone calls and emails. Scheduling regular employer visits to maintain rapport with employers - Reception duties; answering phones, booking appointment, sorting mail, answering queries or issues with pay – finding solutions to solve problems. Assisting candidates to register - Identify potential threats to your accounts. Recommend and implement action plans - Take ownership of your Client's issues or needs to ensure that all aspects are resolved and/or seen through to completion