Currently working on strategic projects including:-GE Lighting Intelligent Community Design Competition{CODEZONERS} Ravensbourne

• Implement and deliver strategic global learning projects utilising project methodology with a focus on delivering the learning solution to cost, time and quality requirements• Deliver learning projects through a variety of mediums including E-Learning, Internally Authored E-Learning, Face to Face Workshops and Assessments• Achieve stakeholder engagement through managing customer expectations and building relationships with business owners, suppliers and managed vendor services. Using influencing techniques to ensure project milestones and deliverables are met• Maintain strong working relationships with the Operational team to ensure work is transitioned in a timely and effective manner and that knowledge is shared appropriately• Utilise Project Implementation Reviews to focus on Continuous Improvement enhancing the customer experience and improving performance against project deliverables• Build and maintain strong working relationships with Business Customers, Sponsors, Support Teams and External Suppliers to maximise collaboration when delivering projects, finding solutions, mitigating risks and resolving issues• Risk focused approach to project management ensuring all project risks and issues are identified and managed appropriately to avoid impact to project deliverables• Manage the change control process to ensure project deliverables are met• Manage multiple projects, often within restricted timelines, reprioritising as required to meet project deliverables

• Day to day management of a number of high performing Resourcing teams, setting stretching objectives and providing coaching and constructive feedback to ensure optimal performance and customer service standards • Developed sound knowledge of the end to end resourcing process from interview through pre-employment screening to contract production and onboarding• Acted as an escalation point for candidates and stakeholder queries developing and maintaining key relationships with business sponsors• Led the team in the drive for continuous improvement contributing to the department benefit targets of saving over £250,000 in improvements• Demanded adherence to procedure and promoted a strong risk culture. Producing quarterly risk certification for the department and driving improvement as required• Monitored and improved performance across the department in order to achieve balanced business scorecard objectives, providing analysis and action planning as appropriate • Maintained awareness of forecast workloads ensuring teams were resourced appropriately to meet demand • Delivered a number of key change initiatives within Resourcing, including the introduction of onboarding, significantly reducing time to hire and improving customer experience

• Conducted structured interviewing over the telephone capturing candidates’ responses and completing supporting documentation• Classified and evaluated responses, making a decision on next steps and ensuring candidate tracking & management systems updated to reflect latest information• Provided an excellent candidate experience from first point of contact dealing with candidate queries throughout the application process, managing candidate relationships and keeping them informed & interested• Managed vacancies for specific geographical/job role requirements. Sourcing candidates required to meet the business needs• Developed and delivered a comprehensive training package to third party suppliers and provided continuing support via coaching sessions