Kate O'Curry Email & Phone Number

Recently completed an intense IT Service Desk Analyst & Cyber Security certificate course, where I underwent intense training to gain knowledge in customer satisfaction, ticketing systems through live simulations, networking, cyber security, troubleshooting hardware and software issues, learning the foundations of ITIL framework and understanding customer profiles. I enjoy building relationships with people I work with and always keep focus on the customer.As a Digital Specialist at TEEG, one of the largest and most diverse amusement and leisure companies in the world, I leveraged my expertise in CRM and online marketing to increase the online presence and performance of multiple brands across different markets and regions. I have over five years of experience in producing and managing digital content for ecommerce websites, social media platforms, and email campaigns, as well as optimizing conversion rates and user experience in both service and etail sectors.In my experience, I worked with digital teams and external agencies to plan, execute, and monitor online marketing strategies and campaigns, using various tools and platforms such as Responsys, Emarsys, Akeneo, Umbraco, Google Analytics, and Magento. I also manage the content administration and quality assurance of the company's websites, ensuring they are up to date, accurate, and consistent with the brand guidelines and best practices. My passion is to create engaging and relevant digital content that connects with the customers and drives business growth, keeping the customer at the centre of everything

Listed skills include Magento, Social Media Marketing, Mailchimp, Proofreading, and 12 others.