Kate Shields

Kate Shields Email and Phone Number

Director of Customer Success at Carpe Data @ Carpe Data
santa barbara, california, united states
Kate Shields's Location
Santa Barbara, California, United States, United States
Kate Shields's Contact Details

Kate Shields personal email

n/a

Kate Shields phone numbers

About Kate Shields

Kate Shields is a Director of Customer Success at Carpe Data at Carpe Data. She possess expertise in data analysis, social networking, microsoft office, powerpoint, microsoft excel and 6 more skills.

Kate Shields's Current Company Details
Carpe Data

Carpe Data

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Director of Customer Success at Carpe Data
santa barbara, california, united states
Website:
carpe.io
Employees:
115
Kate Shields Work Experience Details
  • Carpe Data
    Director Of Customer Success
    Carpe Data Jun 2022 - Present
    Santa Barbara, California, United States
  • Carpe Data
    Senior Customer Success Coordinator
    Carpe Data Jan 2022 - Jun 2022
    Santa Barbara, California, United States
  • Carpe Data
    Customer Success Coordinator
    Carpe Data Aug 2018 - Jan 2022
    Santa Barbara, California, United States
    Carpe Data provides next generation data solutions to insurance companies by leveraging social media, online content, and other forms of alternative data. Utilizing Carpe Data’s data solutions, insurers gain deeper insight into risks and significantly enhance many aspects of the insurance life cycle, including underwriting, claims, and book assessment.As a Customer Success Coordinator, I build and support relationships with new and existing clients. The Customer Success department offers direct feedback channels, issue resolution, and strategic guidance in exploring opportunities for clients with Carpe Data.
  • Lama Dog Tap Room And Bottle Shop
    Shift Lead
    Lama Dog Tap Room And Bottle Shop May 2016 - Oct 2017
    Santa Barbara, California Area
  • Zeeblu
    Digital Marketing Consultant
    Zeeblu Nov 2015 - Apr 2016
    Santa Barbara, California Area
  • Social Intelligence Corp
    Senior Analyst
    Social Intelligence Corp Feb 2014 - May 2015
    Santa Barbara, California Area
    As Senior Analyst at Social Intel, I performed third tier final review of all investigative social media reports to ensure the quality and integrity of the product before delivery to the client. My duties also included managing all internal procedure manuals and conducting regular process reviews to identify areas for improvement. My management role included overseeing Team Leads and Analysts in daily performance, and providing exemplary leadership as an analyst and team member. My other duties included serving as in-house product expert, client interaction, and attending industry conferences for the purpose of networking and exhibiting products and services.
  • Social Intelligence Corp
    Team Lead
    Social Intelligence Corp Dec 2012 - Feb 2014
    As a Team Lead at Social Intel, I managed a team of up to nine social media analysts and performed second tier review of investigative social media reports. My duties included tracking daily performance of team members while engaging in and facilitating effective communication between all levels of the company.
  • Social Intelligence Corp
    Social Media Analyst
    Social Intelligence Corp Jun 2012 - Dec 2012
    Santa Barbara, California Area
    As a Social Media Analyst at Social Intel, I produced high quality social media investigations while adhering to federal standards as well as company guidelines and procedures. I learned to manage tasks in a fast paced environment and to take direction and process feedback in an effective and efficient manner.

Kate Shields Skills

Data Analysis Social Networking Microsoft Office Powerpoint Microsoft Excel Customer Service Social Media Research Social Media Marketing Sales Public Speaking

Kate Shields Education Details

Frequently Asked Questions about Kate Shields

What company does Kate Shields work for?

Kate Shields works for Carpe Data

What is Kate Shields's role at the current company?

Kate Shields's current role is Director of Customer Success at Carpe Data.

What is Kate Shields's email address?

Kate Shields's email address is ka****@****blu.com

What is Kate Shields's direct phone number?

Kate Shields's direct phone number is 1 (855) 222*****

What schools did Kate Shields attend?

Kate Shields attended University Of California, Santa Barbara.

What skills is Kate Shields known for?

Kate Shields has skills like Data Analysis, Social Networking, Microsoft Office, Powerpoint, Microsoft Excel, Customer Service, Social Media, Research, Social Media Marketing, Sales, Public Speaking.

Who are Kate Shields's colleagues?

Kate Shields's colleagues are Tanya De Almeida, Laura Dias, Bianca V., José G., Carolina Rodrigues, Pedro Dias Marques, Jacob Acosta.

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