Kate Smith Email & Phone Number

Detroit, Mi, Us

Detroit, Michigan, United States

Detroit, Mi

• Combination Program Manager/Account Manager on global Chevy.com. Primary responsibilities included: migrate markets to the new AEM platform, work with markets that already migrated to maintain their sites and coordinate with markets and the global asset team on productions for vehicle launches.• Created process documentation that organized content into streamlined and visual processes. Experienced in gathering information from multiple workstreams and teams.• Aligned creative production timelines of global assets, global CGI assets and global site pages. Developed a client-facing template that listed multiple project milestones for an overall view of the full program scope.• Weekly presentation development that described next steps, assessments, process or provided training. Experienced in presenting and communicating with senior-level clients and markets.• Managed the production of global site pages which markets leveraged to reduce their timelines and production costs. Contributed to the authoring, QA and publishing milestones.

Dearborn, Mi

• Led and mentored a team of project managers responsible for global digital assets, CGI data and web site sales event assets. Responsibilities included: training, assigning projects, helping to trouble‐shoot and resolve issues, holding weekly status meetings, conducting annual reviews, ensuring key milestones were being met, communicating objectives and supporting career-growth and learning opportunities.• Oversaw a $15 million annual budget used for creating digital assets and CGI data for Ford Motor Company. Was responsible for creating the yearly budget and reviewing with the digital asset client and Ford finance. Forecasted the budget throughout the year to ensure there was not an over‐or‐under‐spend. Presented data and tracking information to the client and team members.• Managed special asset projects initiated by Ford executive management. Experience in presenting and communicating with senior-level clients and managing a global team. Projects included: developing new ways to effectively gather and distribute global CGI data, streamlining global training materials and managing pilots for new types of assets to test on Ford.com.

Dearborn, Mi

• Created and maintained 40 MS Project schedules covering the digital asset development process for each project. Created 5 MS Project schedule templates that cover the variations in the digital asset process. Developed and maintained a client‐facing tracking/status sheet for over 300 assets. • Assisted asset producers during the production process. Responsible for attending client work start meetings, developing asset lists with the client and team, scoping, resourcing, routing materials for client and internal reviews and status updates. At the end of production, ensure that that assets are properly archived, delivered and named correctly and placed on the web sites correctly.• Identified efficiencies on Ford digital asset productions. Examples include: leveraging CGI engine footage within multiple videos (saving $200,000), merging two still photo shoots into one production (saving $500,000) and connecting teams together to develop comprehensive shot lists that can be utilized in multiple projects (saving $300,000).

Troy, Mi

• Oversaw a $2 million annual account for Ford Motor Company’s dealership training team (RE&T). Created budgets for all account deliverables, which included a reference site, web-based training, video and print materials. • Developed schedules and managed multiple projects for the Ford Motor Company account. Responsibilities included: led an internal team of 2‐10 members (depending on project scope), created project schedules, monitored workflow and deadlines, coordinated all client reviews, managed vendors and ensured all materials were in‐field on the designated due dates.• Managed the production of marketing materials for dealership sales incentive competitions. Coordinated with program managers on official rules, timelines and events.• Part of the creation of all documents and processes for ISO audits. Worked with ISO auditor to review individual projects to ensure compliance. Successfully led a project through the audit process without any ISO non‐compliances on four audits.