Member of the Senior Management Team, reporting to the Managing Director and managing Senior HR Advisor and HR Administrators.Overall responsibility for the management and strategic direction of the HR function, including all people processes to support the employee life cycle, training and development, health and wellbeing and engagement.Accountability for Integrated Management System throughout the business ensuring responsibilities are met and ISO standards are achieved… Show more Member of the Senior Management Team, reporting to the Managing Director and managing Senior HR Advisor and HR Administrators.Overall responsibility for the management and strategic direction of the HR function, including all people processes to support the employee life cycle, training and development, health and wellbeing and engagement.Accountability for Integrated Management System throughout the business ensuring responsibilities are met and ISO standards are achieved. Ensuring client-focused HR service delivery, escalation and decision maker for employee relations related issues, including performance improvement, disciplinary matters, grievance or complaints and investigations.Managing expenditure in line with HR budget and completing monthly board reports, including analysis, identifying trends and issues and recommended actions.Managing relationship with WorkCover agent, completing case reviews to ensure pragmatic approach and employer obligations met.Developing annual training plan and calendar; aligned to business strategy and accredited Integrated Management System.Developing people related polices, leading communication and ensuring adherence.Accountable for HRIS, ongoing fit for purpose and roadmap for development to support efficiencies.Interpreting Enterprise Agreements and Modern Awards to ensure fairness and consistency are applied. Show less

Generalist HR support to client group of 100 permanent and 650 casuals, reporting to Director of People & Culture and managing Workforce Analyst, P&C Advisor and Rostering Administrator.Member of the senior leadership team, business partnering with Executive to lead organisation development, design and change initiatives.Coaching managers through all people processes including performance management, disciplinary, grievance and redundancy.Creating and facilitating… Show more Generalist HR support to client group of 100 permanent and 650 casuals, reporting to Director of People & Culture and managing Workforce Analyst, P&C Advisor and Rostering Administrator.Member of the senior leadership team, business partnering with Executive to lead organisation development, design and change initiatives.Coaching managers through all people processes including performance management, disciplinary, grievance and redundancy.Creating and facilitating training programmes for employees and managers, accountable for L&D budget. Show less

Member of regional leadership team, reporting to Head of HR, managing HR Officer and Administrator.Creating and delivering regional people plan aligned to wider business goals.Leading all HR processes, policies and programmes for client group of 200 targeted advisors, health professionals and managers. Managing high volume recruitment and pipeline for all roles against variable budgeted headcount.Approving regional payroll, including quarterly OTE for… Show more Member of regional leadership team, reporting to Head of HR, managing HR Officer and Administrator.Creating and delivering regional people plan aligned to wider business goals.Leading all HR processes, policies and programmes for client group of 200 targeted advisors, health professionals and managers. Managing high volume recruitment and pipeline for all roles against variable budgeted headcount.Approving regional payroll, including quarterly OTE for advisors.Ensuring compliance KPI’s achieved in accordance with delivering government contract. Achievements- Developed effective absence management procedures, reducing regional sickness absence.- Introduced monthly collation of performance data, to drive performance management.- Implemented quarterly metrics report to proactively manage people issues and track progress.- Led manager capability development sessions (recruitment, on-boarding & employee relations). - Created HR Officer development framework improving HR service delivery. Show less

Part of Property Leadership Team, reporting to Senior HR Business Partner, managing HR Administrator.Managing all areas of HR, including a complex employee relations caseload, for client group of 350 property management professionals.Coaching managers through all aspects of people management and departmental restructures.Leading consultation and negotiation at a functional level with trade union representatives.Achievements- Designed High Performance… Show more Part of Property Leadership Team, reporting to Senior HR Business Partner, managing HR Administrator.Managing all areas of HR, including a complex employee relations caseload, for client group of 350 property management professionals.Coaching managers through all aspects of people management and departmental restructures.Leading consultation and negotiation at a functional level with trade union representatives.Achievements- Designed High Performance Programme (Talent Management, Succession Planning, Performance Levelling) reducing external recruitment cost.- Led organisational change achieving business saving and increasing productivity.- Redesigned graduate programme resulting in higher retention of graduate trainees.- Line management up-skilling sessions to support change of HR service delivery.- Created a balanced scorecard to measure how objectives were achieved. Show less

Providing generalist HR advice and guidance for client group of 400 academics, visitor services and security staff, reporting to HR Director, managing 2 HR Administrators.Reviewing proposed departmental changes including job evaluations, ensuring Gallery objectives met and budgeted headcount maintained.Managing outsourced payroll contract with supplier ensuring service levels achieved.

Part of management team for Student Services and School of Art & Design, supporting client group of 450 managers, academics and customer service staff, reporting to Head of HR Operations.Coaching managers to address employee relation issues, focusing on absence and performance management. Supporting departmental heads to identify development opportunities within teams.

Travelled to Asia, Australia, New Zealand and USA. Secured short term contract at Cadbury Schweppes ANZ as Recruitment Advisor.

Member of management team for Credit Suisse and Reuters contracts, reporting to HR Business Partner.Managing all operational HR, advising managers on people related processes and policies, supporting client group of 235 managers, hospitality and customer service staff.Assisting HR Business Partner with mobilisation of new contracts in accordance with TUPE (transfer of business legislation in UK).Achievements- Proposed and implemented regular pay benchmarking… Show more Member of management team for Credit Suisse and Reuters contracts, reporting to HR Business Partner.Managing all operational HR, advising managers on people related processes and policies, supporting client group of 235 managers, hospitality and customer service staff.Assisting HR Business Partner with mobilisation of new contracts in accordance with TUPE (transfer of business legislation in UK).Achievements- Proposed and implemented regular pay benchmarking, mitigating against risk of unfair pay claims.- Designed customer service training and implemented ‘Be a Star’ rewards, reducing customer complaints by 25% a month. - Launched X-Factor recruitment campaign, resulting in 100% of roles filled. Show less