Kate Thomas Email & Phone Number

Over 30 years’ experience in Business Support Services working primarily across financial services and legal sectors. My key strengths are in building strong relationships and teams and motivating, coaching and mentoring to enable individuals to reach their full potential. I have extensive experience in business support procedures, managing and identifying under-performance and improving individual and team output. I am skilled in developing people and increasing buy-in, implementing new procedures, leading team meetings, delivering training and presentations. Adept at project management and delivering results to leadership, I have led projects on scope of service, strategy, reward and recognition, performance management and year end delivery of feedback and ratings. Managing stakeholders across the business at all levels, I ensure client service excellence is a key focus and targets are achieved.Young Professional Yorkshire PA of the Year 2012 and Yorkshire PA Hub Award for Best Boss 2019