Systems Response Manager
Current• Manages the internal WC&S emergency, multi-departmental, case management system for clients identified as being in a potentially and imminently lethal situationo Coordinates a red-flag case management meeting to all relevant WC&S departments to create a client-specific plan of action to address the client’s ongoing safety; continues to lead or participate in interdepartmental case management meetings within or outside of WC&S, as neededo Provides crisis intervention to clients… Show more • Manages the internal WC&S emergency, multi-departmental, case management system for clients identified as being in a potentially and imminently lethal situationo Coordinates a red-flag case management meeting to all relevant WC&S departments to create a client-specific plan of action to address the client’s ongoing safety; continues to lead or participate in interdepartmental case management meetings within or outside of WC&S, as neededo Provides crisis intervention to clients, including, but not limited to finding emergency shelter, security equipment, and information about jail release notification and bail; provides, coordinates, and supports case management of high-danger clients, including with other WC&S departments• Creates, maintains, and follows prespecified work formalizing the high-danger survivor case management system• Maintains a positive and professional relationship with external partners in law enforcement, criminal justice systems, the courts, and social services agencies• Actively participates in WC&S committees, including but not limited to, Compassionate Response Team, internal fatality and near-fatality reviews, and Equity & Action Collaborative • Participates in and collaborates with WC&S Leadership Team• Attends monthly PCADV Legislative & Public Policy Committee meetings• Works on client-related systems issues to improve a survivor’s experience with WC&S and external partners• Meets regularly with the Chief of Mission Integration to review, receive, and prioritize tasks, and discuss issues/problems• Assures that the Justice, Autonomy, Restoration & Safety (JARS) model is utilized in all case management and crisis intervention activities• Participates in systems advocacy, projects, and collaborations to improve the justice system response to all victims of intimate partner violence• Actively contributes to agency policy development and implementation Show less
