• Collaborates with community partners to create new opportunities and new sources of revenue.• Manages the communications department; overseeing company websites, social media, and print materials.• Manages the new Director of Commercial Marketing and leads strategic planning.• Complete event management from stakeholder Notre Dame Tailgates to employee holiday events.• Oversees all HR functions, working collaboratively to create and serve empowered and successful teams.• Recruit new employees for the company’s three branch locations from upper management to technicians. • Creates strategic business plans as an active member of the Senior Leadership Team.

• Uses creative techniques to identify, cultivate, solicit, and steward regional commercial prospects.• Through relationship development, secured the largest commercial job in company history at $3.5M• Writes and designs formal proposals and marketing material for corporate and institutional consideration.• Proposes and implements new processes into daily business operations to improve client satisfaction and retention.• Collaborates with regional ServiceMaster franchise owners to strengthen relationships and identify growth opportunities.

• Used motivational techniques and lifestyle intervention techniques to improve health and wellness of athletes. • Fostered a team environment to strengthen individual relationships. * Currently working to change the program paradigm to a more integrated team partnership.

• Collaborate with University departments and staff to assure appropriate responsiveness to parent inquiries and requests.• Develop and implement programs/events to cultivate support for the College.• Manage special projects/coordinate events organized for parents on campus and in other regional locations.• Collaborate with the Director of Parents Program to establish plans, goals, and policies for the Parents Program Office• Act as a liaison to Parents Council families and parent prospects, as well as assist in the management of the Parents Council Volunteers.

•Improved business profitability: - Increased client acquisition 125% and increased revenue 55%. - Mediated and wrote commercial lease agreement between two parties- increasing monthly revenue.• Performed financial analysis and made recommendations: - Eliminated unnecessary costs and process inefficiencies determined through proper analysis. - Wrote business financial plan with revenue forecast and budgetary projections. • Advanced Marketing / Advertising Efforts: - Re-branded business: new logo, slogan, and mission statement. - Reviewed, edited and met 100% of all advertising deadlines/agreements. - Developed new business e-commerce website, re-developed new business website, and updated business to new technology marketing (email, text messaging, social media). • Event planning:- Planned Business Grand Opening- organized daily events, food and beverage, parking and attendees. - Communicated and arranged the attendance of local government officials (state congressman, mayor, and town board members) as well as local newspaper journalists. • Effective communicator: - Surveyed clients, acknowledged and addressed their concerns. Facilitated change by increasing the consumer value proposition and improving the quality of service. - Created new co-op opportunities that provided the business with free products, $6,000 in radio advertising, as well as discounted vendor services. • Managed staff: - Supervised and evaluated staff performance to ensure quality service and the attainment of business goals. - Created presentations and led bi-weekly meetings. - Trained and mentored staff to improve service and sales to increase appointment bookings. • Created Partnerships- Founded and fostered the partnership between Professional Nutrition Services and Lori’s Natural Foods.- Partnered with long time supplier Life Extension- providing free advertising and product to clientele.

• Organized client needs to develop goals and created/monitored effectiveness of short and long term individual health plans. • Developed effective communication between clientele to create solid relationships, maintaining 75% of clients as long-term (1+ years) clientele. • Comprehensive program development for individuals and groups training.• Used motivational techniques and lifestyle intervention techniques to improve health and wellness in clientele.