*Acting liaison between the Corporate Accounts offices and the Sales Field *Tracking and follow-up of corporate account rollouts for Corporate Account Area Vice Presidents*Solving various corporate account issues for the Sales Field and our customers.*Preparation of proposals, reports and other communication for SSDMs and DSDMs*Set-up and maintenance of the local area’s website.*Reduction of paperwork turnaround time.

*Aided new hires through the customer service process*Relayed concise service request messages from customers to the Sales Field*Utilized mainframe system to investigate customer order histories, product information and estimated transit times.*Represented Ecolab in a positive manner while dealing with individuals both inside and outside of the company.*Assisted customers and Sales Representatives in contacting appropriate personnel to resolve a variety of issues.

*Trained new hires on the procedures of the pharmacy *Provided complete customer service in a pharmacy setting*Coordinated customer benefits and coverage issues with insurance companies*Filled prescriptions with the supervision of a Pharmacist

*Editing of formal legal documents *Filed, sorted and collated confidential law folders and case files *Set-up and maintenance of private law office