Kate Dolan Email and Phone Number

Account Manager TCU Sales Center (Fall 2023-Spring 2024)• Top Producer in entire TCU Sales Program (379 students), selling $26,810 in revenue• Completed 100+ hours of sales training/experience covering prospecting, managing in-bound and out-bound leads, setting up meetings, delivering value, and following-up.• SPIN Master Award Finalist for top sales role play (Top 10 out of 48 students)• Best Intro Call Role Play Winner Day 1 (out of 48 students)• Nominated for TCU Sales Center Pinnacle Award & Most Outstanding Rising Sales Professional • Developed 54 prospects, conducted 33 sales meetings, closed 4 customers (2681% of quota, 1st / 379 students)Consultative Sales Coach (Fall 2024)• Coach 47 sales students on frameworks, prospecting, relationship management and delivery on value• Lead a 5-member team helping in account outreach, closing sales, prospecting accounts, and conducting pipeline reviews • Foster a culture of grit and persistence among team members, leading to revenue generation and team members meeting quota of $1000

• Exceeded metrics by 15%, and received a high score in both role plays completed• Supported senior account managers in handling client accounts, increasing client satisfaction through effective communication & resolution of issues • Performed market research and analysis to identify potential business opportunities and trends, enhancing the team’s strategic approach and helping to drive top producing region team in Q2

• Applied comprehensive product knowledge on class setup, cancellation policies, instructor difficulty levels, and holistic health benefits resulting in a 10% increase in conversion rates• Actively managed community networking events, initiating outreach via Instagram, and leverage the ClubReady CRM system to maintain individual goal of 100 new leads per week, grossing a total of $7,450 in sales revenue

• Leveraged consultative selling techniques to understand individual customer fitness goals and tailor appropriate training packages, contributing to individual sales goal of 3-5 new members a week • Led the planning and implementation of pop-up events by connecting with over 30 vendors, successfully hosting more than 15 events, and strategically employing geographic segmentation in marketing efforts to draw in target market which led to $2000 revenue in membership sales• Employed a consultative selling method to grasp the unique fitness objectives of each prospective client, conducting 700+ warm calls, to expand customer base

I leveraged BIGIN CRM to connect with potential clients through targeted email outreach, employing A/B testing to optimize our messaging for improved response rates, thus streamlining our sales approach. Additionally, I conducted thorough market research, considering factors like geographic location, department size, and budget, to strategically identify revenue opportunities within city departments, with a focus on those most likely to boost profitability. To further enhance sales revenue, I analyzed purchasing division records in QuickBooks reports, using a knowledge-based sales approach to reconnect with clients via email outreach, ultimately leading to increased sales revenue in subsequent transactions.

I crafted cutting-edge logo designs using Microsoft Word, enabling the company to embrace the latest advertising trends effectively. In addition, I played a pivotal role in overseeing daily office operations, which encompassed tasks like handling phone inquiries, coordinating meetings through Microsoft Teams, executing data entry tasks on Quickbooks, and preparing essential documentation for new business operations.

I am proud to have consistently earned the title of top seller for three consecutive months, a testament to my ability to connect with customers by identifying and recommending products that perfectly suit their needs. Furthermore, I consistently exceeded my individual sales objectives, consistently achieving monthly merchandise sales in excess of $3500.In my role, I harnessed the power of the Salesforce CRM program to streamline our operations. I effectively utilized Salesforce to log and manage new customer data, track customer outreach efforts, closely monitor sales performance, identify target customer segments, and even predict future sales goals. This enabled me to make data-driven decisions and enhance our overall sales strategy.

- Dedicated to teaching kids ages 4-12 swimming strokes, techniques, and water safety twice weekly. - Encouraged kids to try something new through excitement and positive affirmations. - Demonstrated my own swimming expertise, patience, and perseverance.

- Saved a total of two children from actively drowning due to being aware and knowing skills necessary to save a life. - Used efficient organization skills to monitor chemicals, schedule team members, and ensure the facility was cleaned and safe. - Assisted leading monthly meetings to keep CPR and first aid skills fresh within the team to prevent injuries from occurring, and learn what to do if they did.