Kate Dunlop Email & Phone Number

Southampton, England, Gb

Southampton, England, United Kingdom

It is not easy to sell life insurance - a product centered on the consumers biggest fear. I am not in the business of selling someone something that they don't need. I am not afraid of an awkward conversation, I am incredibly empathetic, and I care profoundly about the impact of what I do and will speak openly and honestly with my customers to achieve an authentic rapport. Through that rapport I am able to understand what their real concerns are, how I can help them and ensure that what I offer… Show more It is not easy to sell life insurance - a product centered on the consumers biggest fear. I am not in the business of selling someone something that they don't need. I am not afraid of an awkward conversation, I am incredibly empathetic, and I care profoundly about the impact of what I do and will speak openly and honestly with my customers to achieve an authentic rapport. Through that rapport I am able to understand what their real concerns are, how I can help them and ensure that what I offer and ultimately sell them will do what they need it to do, when they need it done for a suitable price. This approach means that I often have to work harder than others to reach my targets. It's easy to sell overpriced packages, but the downfall of that is that it's unsustainable and the customer will cancel. I see my skill in delivering sustainable results, with an excellent client satisfaction rate, demonstrated through both my Trustpilot reviews, referals and the lowest cancellation rate in my office. Show less

Designing and selling tailor made travel itineraries/trips. From first enquiry, I act as the one point of contact for the client from understanding their needs to managing booking, administration, entry requirements to ensuring that the trip itself runs as planned and troubleshooting any in-country issues. The entire process is my responsibility. Skills involved: Communication, rapport building, sales, problem-solving, creative, attention to detail, administration, invoice management, customer… Show more Designing and selling tailor made travel itineraries/trips. From first enquiry, I act as the one point of contact for the client from understanding their needs to managing booking, administration, entry requirements to ensuring that the trip itself runs as planned and troubleshooting any in-country issues. The entire process is my responsibility. Skills involved: Communication, rapport building, sales, problem-solving, creative, attention to detail, administration, invoice management, customer support, GAL, Salesforce, Journey Desk, Microsoft Office, Outlook, Microsoft Teams, supplier relations. During the pandemic, I was kept on throughout the duration of the furlough scheme as an integral and flexible member of the team, whilst over 50% of the company were furloughed for at least one month, I remained dedicated to seeing this highly challenging time for travel through and continually exceeded all assigned targets. Show less

London, United Kingdom

Pets Pyjamas is a service offering pet-friendly travel. My role was to use my knowledge of our hotels and cottages to match clients to the right trip for theirs and their four legged friends needs. As a member of the busy and fast paced sales team, I was consistently at the top of the leaderboard and found that my rapport building skills were a key driver of this. I was quickly promoted to the position of weekend manager, alongside my sales role, overseeing a team of 4-6 sales staff to ensure… Show more Pets Pyjamas is a service offering pet-friendly travel. My role was to use my knowledge of our hotels and cottages to match clients to the right trip for theirs and their four legged friends needs. As a member of the busy and fast paced sales team, I was consistently at the top of the leaderboard and found that my rapport building skills were a key driver of this. I was quickly promoted to the position of weekend manager, alongside my sales role, overseeing a team of 4-6 sales staff to ensure that our weekend targets were consistently met. Selling hotel stays between £100 per night and £1500 per night, we had a wide range of clientele with a wide range of needs. Key to my success in this role was also the great relationships I held with the reservation staff and hotel managers across our collection of over 100 hotels. My most memorable sale I made was a road trip, planned for a client and her dog, through France and onto the Swiss Alps. Show less

Pyrmont

A Sales Operations role for the number 1 national commercial radio station in Australia. This position gave me the opportunity to utilise my wide range of broadcast operations and scheduling skills to take the reins from the point of sale and ensure the accurate and effective delivery of the purchased airtime. This role covered the quality control of the client content, the intricate scheduling process, ensuring broadcast codes are observed to the letter, administration support, system and… Show more A Sales Operations role for the number 1 national commercial radio station in Australia. This position gave me the opportunity to utilise my wide range of broadcast operations and scheduling skills to take the reins from the point of sale and ensure the accurate and effective delivery of the purchased airtime. This role covered the quality control of the client content, the intricate scheduling process, ensuring broadcast codes are observed to the letter, administration support, system and working alongside the creative, broadcast, on-air presenters, finance, legal and sponsorship teams to implement effective airtime management. As the number one commercial station in Australia, the listener base was enormous and the airtime highly valued - there was no room for error. The biggest hurdle of this role was the inevitable last minute client changes, needing to pull ads or revise the audio for various reasons, and managing these high pressure situations with decisive and swift action, ensuring impeccable communication with the team and a seamless turnaround of the client's requirements, sometimes with just seconds to spare. Show less

Short term contract to support a large sales team with the execution of a new system and general inventory maintenance including scheduling of all Austereo's stations across Australia.

Ensuring the smooth operation of a slick and successful sales department. Collate the daily transmission logs and scheduling advertising and promotional campaigns. Liaise with clients, advertising agencies and external service providers plus the ad sales, creative, marketing and programming departments within MTV Networks. Manage client inventory. Prepare all material compile reels for transmission whilst simultaneously conducting quality control and legal requirement checks. Ensure platform… Show more Ensuring the smooth operation of a slick and successful sales department. Collate the daily transmission logs and scheduling advertising and promotional campaigns. Liaise with clients, advertising agencies and external service providers plus the ad sales, creative, marketing and programming departments within MTV Networks. Manage client inventory. Prepare all material compile reels for transmission whilst simultaneously conducting quality control and legal requirement checks. Ensure platform deadlines are met through excellent time management and efficient problem solving skills. Trouble shooting and developing new procedures to increase efficiency. Supervising five Traffic colleagues and taking on their workloads in times of annual/personal leave. Taking responsibility for all Traffic on MTV, MTV Classic, Nickelodeon, Nick Jr, MTV NZ, Comedy Central NZ and Nickelodeon NZ. Show less

Conducting and editing feature interviews, writing gig reviews and music news.

Manage and coordinate a team of creatives in the achievement of quality work and service to clients through continual motivation and supportHandle all accounts receivable / payable and invoicing systems and proceduresAccountable primarily for the support of Creative and Business Directors, whilst being involved in all aspects of day to day productionResponsible for production assistance in large scale shoots for both international and local clients including Sony Networks, StarHub… Show more Manage and coordinate a team of creatives in the achievement of quality work and service to clients through continual motivation and supportHandle all accounts receivable / payable and invoicing systems and proceduresAccountable primarily for the support of Creative and Business Directors, whilst being involved in all aspects of day to day productionResponsible for production assistance in large scale shoots for both international and local clients including Sony Networks, StarHub Television and Nine NetworkContinually build upon my extensive knowledge of all advertising and promotion through research across all forms of media, involvement in the industry and communication with colleagues, suppliers and clientalMaximise marketing opportunities through well developed social networking and the understanding of varying client needsCreate a vibrant team environment through the co-ordination of staff activities and eventsRecruit and train employees Show less

A marketing operations role, responsible for the accurate scheduling of BSkyB's most successful channels - the last port of call before transmission.Working closely with Promos, Marketing, Graphics, Audio and Traffic departments to ensure the meeting of viewer targets for ten individual channels. Constantly enhancing personal knowledge of promotional techniques and the television and digital media industries through extensive training and supporting the marketing team with accurate and… Show more A marketing operations role, responsible for the accurate scheduling of BSkyB's most successful channels - the last port of call before transmission.Working closely with Promos, Marketing, Graphics, Audio and Traffic departments to ensure the meeting of viewer targets for ten individual channels. Constantly enhancing personal knowledge of promotional techniques and the television and digital media industries through extensive training and supporting the marketing team with accurate and effective on-air branding and promotion. Show less

Responsible for the production of six month long pantomime productionsCreative, administrative and production support of Executive Producer, Senior Producer and all directorsCo-ordinate each company, costumes, lighting, travel, venues bookings and opening parties appropriate entertainment

Bsc, Media And Cultural Studies With Radio, Film And Television

Activities and Societies: Instrumental in setting up the weekly "C4 Unplugged" night - an open mic night for the musicians amongst.

Certificate Level 3, Photography

Education record