Catherine Ferris Email & Phone Number

London, United Kingdom

Bracknell

• Provider of carrier-grade, digital service assurance solutions to communications companies, managed service providers and enterprises. Monolith Software LLC, based in Frisco Texas, acquired the intellectual property of.
• Transition from TDB to Monolith including re-branding of User Interface, marketing materials, training courses and videos
• Training of the Monolith sales and engineering teams to sell and support the Federos product
• Pre-Sales presentations and demonstrations of the Federos product to potential customers and partners around the world

Bracknell, Berkshire

• Provider of Unified System Management and Business Process Management products within the OSS, BSS and Data Centre Management market spaces.TDB Fusion (previously known as TDB Networks) were initially a re-seller of.
• Transitioned the business for a Reseller to a Software Development house
• Initial concept, architecture and development of the Federos product
• Product road-map, release planning, requirements gathering and competitive analysis
• Building and managing the Development and Testing team
• Laying down Best Practice for the Development and Testing team

Hombrechtikon, Switzerland

• Provider of Network Performance, Billing and Mediation tools for IP, Frame Relay, ATM and Wireless GPRS and UMTS Networks. Nexus Telecom acquired the rights to the Nortel Performance Reporting portfolio in September.
• Transition of the product codebase from Nortel to Nexus
• Training of the Nexus development, support and sales teams
• Product road-map, release planning, requirements gathering and competitive analysis
• From 2003 onwards; CTO looking after both the Performance reporting and Billing parts of the business.
• Sales and pre-Sales engagements with existing customers and new opportunities

Camberley, Surrey

• Provider of Network Performance and Planning tools for IP, Frame Relay, ATM and Wireless GPRS Networks. Nortel Networks acquired X-CEL Communications in May of 1999.Nortel Networks acquired the rights to the X-CEL.
• Transition of X-CEL support into Nortel global support system
• Y2K roll-over testing and support (with no customer issues)
• Established and managed the System Engineering team
• Management of First Customer Ship (FCS) releases to lead customers
• 2nd Line support of product

Camberley, Surrey

• Provider of Network Performance and Planning tools for IP, Frame Relay, ATM and Wireless GPRS Networks running primarily on Nortel Equipment, but also generic IP networks (via SNMP). The support team provide both 1st.
• Support Team Leader running a team of seven engineers
• Customer support, on site commissioning, training and engineering
• Providing 1st line support direct to customers
• Providing 2nd line support to re-sellers
• Out-of-Box testing of products; the final quality gate before releases go GA