Executive Officer (EO) Develop your future workforce and find out more about the DWP recruitment support services.

As a research support manager I was the link between the development of research activity and the delivery of research strategy.

Managing and reporting research centre activity, line managing, increasing the centre visibility through the creation of a number of events, relationship building and providing project management support for research projects led by senior academics at Alliance MBS.

Managing and reporting research centre activity, providing administrative support andproject management support for a number of research projects being led by academics atAlliance MBS.

Assisting on various projects within the MUCH Team but primarily working on a European Health Study recruiting, collecting and analysing the data of population health for the over 75's.

Management and review of business finance - new contracts and business opportunities, payments of salaries & suppliers, credit control and management of HMRC TAX accounts. Proficient knowledge of Xero finance system and Excel.Programme support for a number of complex programmes that span 12-18 months, inc. a number of projects, multiple cohorts at various geographical locations. The step up to this role has given me the experience to not only consider the practicalities of the tasks at hand, ensuring the projects run successfully, I review the programme's aims and budget to enable mid reports to be written outlining project and agree the next steps to address outcomes.I continue to support projects from the start up, scoping, recruitment, programme aims, timelines. Online support of ProVe Moodle learning platform, booking travel & venues, identifying roles, proofing, adapting, formatting and preparation of materials. Supporting evaluations and report writing. Business development involves daily searches for business opportunities on various portals, broadening networks,attending conference events, highlighting potential leads and a follow up on new organisations requiring our services. Supporting the creation of content for our website, case studies, e-books and publications in SME and linked to ProMcr. Supported the team to successfully obtain ILM life centre status, administer the Level 5 Coaching and Mentoring and Level 7 Leadership and Managament courses. Office management duties involve the day to day running of the business, reporting to Director, arranging and attending board meetings, leading the admin team, communicating with associates, liaising with suppliers, IT and comms support, taking enquiries, sharing product and service knowledge, receiving coaching clients. Policy and proceedure writing.

The role involved supporting our team's four core lead consultants and associates, involved coordinating programme workshops, masterclasses, action learning, launch and celebration events, sourcing materials, supervising administration staff, online learning and resource support and adapting/designing resources/activities, minute taking, website content management, scoring physcometrics, telephone interviews, evaluations and reports, diary management, corporate events.Much of the work required super time management, effective organisation, prioritisation and good customer service and clear communication with the core team, associates and clients. Prospect is a very busy office requiring seemless admin support that allows consultants to deliver workshops, confidently knowing all the details are taken care of. I would ensure all individual workshops and overall programmes were evaluated & written up to provide evidence that they were pitched at the right level for all delegates and appropriate materials were sourced. The data from these evaluations would be included in the final report as part of the evidence of ROI for the client.

Assisting a team of senior consultants with programme administration for clients who inc. NHS, GMP, LA's and Marie Curie. These programmes specialised in all areas of organisational development, I would administer our in-house programmes, market our masterclasses and support diagnostics and evaluations. During my time at ODS I organised a number of stakeholder networking events inc. a successful charity event raising funds for St Annes Hospice and a live North West Public Health debate with a panel of prominent NW Health and Local Authority Senior Leaders.

Marketing and administration support for all centre programmes and eventsCustomer service - all centre enquiries and on site support for all centre use by students and academicsAV Equipment support and set upAdmin suport linked with students4work programme, online learning and the promotion and evaluation of the Enquiry Based Learning funded projectOffice managementCentre website content and calendar managementPA duties

Management of all faculty job advertisements using CMSRaising of HR invoices HR admin support HR enquiries - products and services offered

A fast paced environment offering a wide range of health services catering for a culturally and socially diverse community in the Rusholme area of Manchester. At this time the practice was also a teaching and learning centre linked to the University of Manchester.Customer serviceAbility to deal professionally with sensitivity and diplomacy in sometimes tense situations.Rapid appointment bookings face to face and via a switchboardTelephone triagingManaging PrescriptionsFiling of medical recordsGood communications and relationships with all Drs, Practice Nurses, Social Services, interpreters, patients and admin team.

Customer serviceOffering products and servicesMulti taskingTeam leaderTeam playerFinancial responsibilityCulturally diverse environmentFast paced environment