Kate L. Email & Phone Number

Hamilton, Ontario, Canada

Leader of our talented client facing teams including Health and Safety Associate, Specialist and Advisors who support our new and existing clients with:-Information on health and safety requirements, legislation and best practices-Development of safe work procedures, practices and programs-Onsite inspection, audits and ongoing consulting for construction, manufacturing, retail, and office work environments

Hamilton, On

- Responsible for the operational excellence, efficiency and sales growth for the first aid training and automated external defibrillator (AED) division as measured by annual revenue and profitability. - Provide training to the national sales team and operations teams in first aid training programs and LIFEPAK and HeartSine AEDs- Manage a team of eight (8) direct reports: account management, operations logistics, administration, instructor recruitment/development, program development and provincial accreditations.- Key account manager and lead support for national AED and first aid training clients.- Provide product specialist support to a corporate sales team including proposal writing, joint sales meetings and developing sales support material and strategies.- Support corporate sales and divisional operations teams with implementation and transition to Microsoft Dynamics CRM including: developing SOW documents, training sales and operations team, improving workflow processes etc.- Execute the strategic plan for the division including individual, team and corporate goal setting, development and roll-out of new training programs, marketing initiatives, instructor incentive programs.- Respond to all RFPs and RFQs for government and private tender opportunities for training and AEDs.- Lead the division through corporate rebranding and name change including internal and external communication strategies, branding of new materials, client communication and internal process development and execution- Managed transition of training business acquisition and all functions related to HR, training, sales support, role redesign, asset analyses, etc.

Hamilton, Ontario

- Manage existing corporate training and AED accounts across Canada - Prospect opportunities and generate new business leads for training and products through marketing, direct mail, and trade show initiatives- Support and grow existing corporate clients across Canada- Manage and execute marketing projects for all course and product offerings- Support the Operations and Sales teams by developing procedures and educating the team on new legislation and industry trends - Respond to all RFPs and RFQs for all government and private tender opportunities - Develop collaborative partnerships with provincial associations to generate new business and increase company brand within the training industry - Manage and develop corporate memberships

Mississauga, On

My introduction to sales was in 2003 when I joined the team at Jonathan Lenard Opticians. In this sales role I have worked with clients to choose prescription and non-prescription glasses for single vision and multifocal lenses. I have worked closely with sales representative to understand new product releases and opticians to assist with customer support and dispensing.

Guelph, Ontario

- Worked with union and non-union employees to resolve conflict, provide information and support during contract negotiations and throughout the year- Managed an all encompassing apprenticeship program of over 100 apprentices, in seven (7) different trades across three (3) provinces- Interviewed management and trades candidates, made recommendations to hiring managers- Developed content for corporate newsletters and publications including: the employee handbook, company website content and internal newsletters- Worked with mangers to develop consistent and clear communication of policies and memos- Created a substance abuse awareness program for salary and hourly employees - Worked with management team to implement new policies and practices - Created and implemented a corporate giving program which gifted over $100,000.00 to Canadian charities - Partnered with charities to develop ‘NAC Days of Caring’ volunteer opportunities for over 600 employees and their families

Guelph, On

- Supported HR department with administrative and operational tasks- Organized and attended recruitment fairs at colleges and universities- Presented to high schools, colleges and target groups about apprenticeship and career opportunities in construction

Human Resources, Human Resources Management/Personnel Administration, General

Public Relations

Bachelor Of Arts - Ba, Human Resources Management And Services

Education record