Katelyn Eagle Email & Phone Number

Pittsburgh, PA, US

• Designing, conducting extensive user research (1:1 interviews, quantitative surveys, contextual inquiries), drafting key user and task flows, sketching, wireframing, prototyping, and testing for products in a variety.
• Crafting product copy, planning and writing clear, concise, and intuitive UX/UI content for mobile apps and websites, and designing visual branding strategies, UI kits, and design systems.
• Building low, mid, and high-fidelity prototypes and carrying out in-person and remote usability testing sessions and data analysis.
• Managing and organizing design workload, collaborating with engineers, and communicating timelines and progress to stakeholders.

• Combining visual design sense and user data to curate individual and personalized style collections for clients.
• Building strong client relationships and delivering excellent customer experiences by forging trust through empathy and anticipating client wants and needs.
• Crafting user-tailored product copy and web content that enhances and elevates customer experiences using brand tone and voice.
• Collaborating with off-site teams to test new features and programs for usability, functionality, and design issues to facilitate new and innovative product rollouts.
• Creating internal content copy and graphics to foster ongoing, teamwide calibration on the quality of the client experience and to constantly improve the way we meet the needs of and respond to clients.