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Experienced Account Lead with a demonstrated history of working in the security and investigations industry. Strong business development professional skilled in Managed Security Services, Microsoft Word, Account Management, Music Education, and Leadership.
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Energy Advisor LeadIcfMontgomery Village, Md, Us
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Client Services Representative IiKastle Systems Jul 2019 - PresentFalls Church, Virginia, United States -
Account Lead - Enterprise AccountsKastle Systems Aug 2016 - Jan 2022• Lead point of escalation for 30 Enterprise clients, spanning 100 locations nationwide; these locations generated 115K in RMR in 2016• Responsible for addressing and resolving client concerns• Coordinate testing and integration of Kastle proprietary systems with existing security and technology• Provide operational tasking and mentoring for 3 junior colleagues• Directly responsible for development and oversight of proposal and production schedules, tasking outlines, compliance matrices, proposal development plan and Enterprise account written products• Assists Business Development organization with additional tasks/initiatives, and other duties as assigned or required• Coordinate major installation projects for Enterprise accounts; new installations generated 4 million in revenue for 2016
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Client Services Representative, National AccountsKastle Systems Jul 2015 - Jan 2022Arlington, VaResponsible for client communications, issue resolution, and compliance on client deliverables and revenue.Ensures that client issues are dealt with in an efficient and satisfactory manner. Works closely with internal teams in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.Ensures that all processes and procedures are completed correctly. Aware and in pursuit of opportunities for account growth and new business, involving the Sales, Client Services, Business Development support.Communicates the client's goals and represent the client's interests to the team.Provides regular two-way communication between the client and team, to provide strong team representation and set proper expectations.Understanding of company capabilities and service, and effectively communicates all offerings to the client.Reports to the VP of OPS, providing regular input on all account activity, including status and call reports as required.
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Executive Assistant Office ManagerTidewater Physicians Multispecialty Group Jan 2015 - Aug 2015Hampton Family MedicineResponsible for verifying all major insurance carriersTrained to provide quotes, calculate patients payments, and electronically post patient paymentsCurrently transferring patient records to electronic health records databaseCreating referrals to outside specialists, along with processing prescription prior authorizations -
Registration RepresentativeRiverside Health System Apr 2014 - Aug 2015Newport News, VaWorks under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer and telephone systems. Responsible for registration of all patient types and status', having full understanding of the requirements for the RHS Charity program and self-pay processes, network/out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education High school graduate, GED or higher advanced collegiate preparation required.
Katelyn Morales Skills
Katelyn Morales Education Details
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Music Teacher Education
Frequently Asked Questions about Katelyn Morales
What company does Katelyn Morales work for?
Katelyn Morales works for Icf
What is Katelyn Morales's role at the current company?
Katelyn Morales's current role is Energy Advisor Lead.
What is Katelyn Morales's email address?
Katelyn Morales's email address is ka****@****inl.gov
What is Katelyn Morales's direct phone number?
Katelyn Morales's direct phone number is +175781*****
What schools did Katelyn Morales attend?
Katelyn Morales attended Christopher Newport University.
What skills is Katelyn Morales known for?
Katelyn Morales has skills like Customer Service, Social Media, Microsoft Excel, Microsoft Word, Leadership, Powerpoint, Account Management, Managed Security Services, Event Planning, Social Networking, Community Outreach, Time Management.
Who are Katelyn Morales's colleagues?
Katelyn Morales's colleagues are Meghan Sullivan, Ben Turner, Clinton Bunnell, Kelley Currie, Bianca Mercado, Timothy Barnes, Catherina Brown- Williams.
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