Responsible for overseeing all aspects of the FSY program through coordinating with 3 campus contacts in 3 colleges/universities to review detailed arrangements for on-site conferences in line with contractual agreementsOversee weekly large-scale pizza orders and ensure payments and delivery ($500-$1,000)Manage schedules and carefully organized housing assignments for 9 sessions across 3 campusesPrepare and ship necessary materials such as reports, and activity materialsCommunicate with on-site leadership staff for logistical supportOversee 9 sessions of around 300 kids each in Texas across 3 campusesReview participant's housing, medical, and dietary accommodations

Examine, package, and stock inventory items, monitoring closely for product defectsProofread custom marketing materials and websites for accuracyCategorize and archive customer records

Supported sales team to ensure effective onboarding of customersCommunicated with customers and utility companies through various channels (phone, email, text)Managed processes and deadlines from submission to approval with multiple utility companiesWorked collaboratively with different departments to resolve problems

Provided customer service through personal interactions including order taking, fulfillment, and resolving concernsInventoried products and stocked shelves