Katelyn Holmquist Email & Phone Number

•Developed, implemented, and managed over 15 resident daily inpatient and outpatient schedules (i.e. PTO, CME, Meetings, Calendar Management), ensuring compliance to ACGME policies and protocols, and effectively reducing policy violations.•Established and maintained relationships with preceptors, providers, and management staff, utilizing Outlook and Teams to effectively coordinate over 25 educational rotations, enhancing resident curriculum and supporting educational experiences. •Documented and organized resident records by logging encounters, procedures, evaluations, and clinical competency into Teams and New Innovations Software to ensure completion of assignments and on time graduation.•Coordinated and actively engaged in resident and provider meetings, fostering effective staff communication and diligently detailed task documentation to plan events, resident orientation/onboarding, and meet operational goals.

•Managed inbound communications to facilitate customer service by responding to client inquires on appointments, medications, and referrals. •Collaborated and managed outboard communications with veterinary practices to obtain patient medical history, enhancing patient care and reducing wait times. •Established strong customer relationships, encouraging repeat patient visits by consistently upholding a professional demeanor. •Coordinated scheduling for a team of six veterinarians and seven technicians, ensuring optimal workflow and patient satisfaction.

Education record

M.S in Healthcare Administration

Bachelor'S Degree, Human Biology

B.A in Biology and minor in Psychology