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Katelyn Inman Email & Phone Number

Operations Coordinator | Customer Service Specialist | Delivering Efficiency with a Customer-Centric Approach at E78 Partners
Location: Nashville, Tennessee, United States 8 work roles 1 school
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Role
Operations Coordinator | Customer Service Specialist | Delivering Efficiency with a Customer-Centric Approach
Location
Nashville, Tennessee, United States
Company size

Who is Katelyn Inman? Overview

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Quick answer

Katelyn Inman is listed as Operations Coordinator | Customer Service Specialist | Delivering Efficiency with a Customer-Centric Approach at E78 Partners, a company with 41 employees, based in Nashville, Tennessee, United States. AeroLeads shows a matched LinkedIn profile for Katelyn Inman.

Katelyn Inman previously worked as Operations Coordinator at E78 Partners and Marketing Coordinator at Insureworkforce, Llc. Katelyn Inman holds Bachelor’S Degree, Mass Communication/Media Studies from Southern Illinois University, Carbondale.

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E78 Partners

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Profile bio

About Katelyn Inman

Operations Coordinator with a background in customer service and marketing, I bring a dynamic blend of skills honed in high-growth startup environments. My expertise lies in optimizing processes, enhancing customer satisfaction, and driving efficiency. With a proven track record in creating and implementing training programs, improving support policies, and leveraging technical skills, I am passionate about contributing to innovative teams. Let's connect to explore how my versatile experience can bring value to your organization.

Listed skills include Advertising, Editing, Music Industry, Media Production, and 7 others.

Current workplace

Katelyn Inman's current company

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E78 Partners
E78 Partners
Operations Coordinator | Customer Service Specialist | Delivering Efficiency with a Customer-Centric Approach
oak brook, illinois, united states
Website
Employees
41
AeroLeads page
8 roles

Katelyn Inman work experience

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Operations Coordinator

Current
Oct 2023 - Present

Marketing Coordinator

- Manage all client data and reporting for 35+ clients reporting on email performance, purchase reports, and website traffic, providing valuable insights to company leadership - Develop email copy and automations with pre-existing templates- Collect customer insights by building surveys and creating an optimal CRM list to maximize response rate- Enhanced.

Oct 2022 - Oct 2023

Tier 2 Support Specialist

Nashville, Tennessee, United States

- Demonstrated a courteous and empathetic attitude while handling all tier 2 inquiries and escalations, resulting in a 90% customer satisfaction score- Responded to all customer and partner social media comments and DM’s for 3 BEGIN brands using each brand's unique voice and tone- Acted as the subject matter expert on both the customer and partner.

Nov 2021 - Oct 2022

Member Experience Associate

Nashville, Tennessee, United States

- Exceeded all KPIs and metric standards with an 82% satisfaction rating, 8% higher than the team average- Maintained up-to-date knowledge of evolving products and offerings, ensuring accurate and timely support to customers- Developed and implemented training programs for new associates- Collaborated with Product and Engineering teams to troubleshoot.

Mar 2019 - Nov 2021

Customer Service Expert

Greater Nashville Area, TN

- Established rapport with customers to cultivate strong customer relationships- Demonstrated comprehensive knowledge of products and pricing plans, consistently staying informed of updates and changes- Set clear and achievable daily goals and expectations for customers, ensuring a great customer experience

Oct 2018 - Mar 2019

Intern

- Developed written content for publication, including artist biographies and album reviews- Demonstrated attention to detail and ability to meet deadlines- Authored a featured article on Kacey Musgraves’ album “Golden Hour”

Feb 2018 - Apr 2018

Intern

Musicians Corner

Nashville, Tennessee, United States

- Coordinated merchandise sales and payments to artist - Collaborated with a team to execute weekly events, showing ability to work in a team environment and manage multiple tasks simultaneously

Aug 2017 - Sep 2017

Intern

Wrensong Publishing

Nashville, Tennessee, United States

- Administrated copy-write assignments - Transferred music catalog from Excel to the new system

Jun 2016 - Jul 2016
Team & coworkers

Colleagues at E78 Partners

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1 education record

Katelyn Inman education

FAQ

Frequently asked questions about Katelyn Inman

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What company does Katelyn Inman work for?

Katelyn Inman works for E78 Partners.

What is Katelyn Inman's role at E78 Partners?

Katelyn Inman is listed as Operations Coordinator | Customer Service Specialist | Delivering Efficiency with a Customer-Centric Approach at E78 Partners.

Where is Katelyn Inman based?

Katelyn Inman is based in Nashville, Tennessee, United States while working with E78 Partners.

What companies has Katelyn Inman worked for?

Katelyn Inman has worked for E78 Partners, Insureworkforce, Llc, Begin, Enjoy Technology, Inc., and Roots Magazine.

Who are Katelyn Inman's colleagues at E78 Partners?

Katelyn Inman's colleagues at E78 Partners include Todd Barth, Andy Hosking, Gabrielle Bunyi, Cpa, Robin Moskowitz, and Kirk Eldred.

How can I contact Katelyn Inman?

You can use AeroLeads to view verified contact signals for Katelyn Inman at E78 Partners, including work email, phone, and LinkedIn data when available.

What schools did Katelyn Inman attend?

Katelyn Inman holds Bachelor’S Degree, Mass Communication/Media Studies from Southern Illinois University, Carbondale.

What skills is Katelyn Inman known for?

Katelyn Inman is listed with skills including Advertising, Editing, Music Industry, Media Production, Communication, Social Media, Media Planning, and Digital Media.

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