Katerina Jensen

Katerina Jensen Email and Phone Number

Dynamic Hospitality Manager | 9+ Years in High-Volume Food & Beverage Operations | Expert in Team Leadership, Cost Control, Event Planning, and Innovative Guest Experiences @ St. Vrain Valley Schools
longmont, colorado, united states
Katerina Jensen's Location
Erie, Colorado, United States, United States
About Katerina Jensen

As a dynamic and results-oriented Hospitality Manager with over 9 years of proven excellence in high-volume food and beverage operations, I am passionate about delivering outstanding service and creating unforgettable guest experiences. My expertise lies in leading and mentoring diverse teams, optimizing operational efficiency, and driving revenue growth.Throughout my career, I have consistently demonstrated my ability to manage complex food service operations, from small-scale kitchens to large-scale events with over 3000 attendees. My role as a Kitchen Manager at SVVSD Nutrition Services showcases my commitment to quality and efficiency, where I successfully reduced food waste by 15% and maintained high standards in menu planning and food preparation. I have honed my skills in inventory control, food cost management, and budget adherence, ensuring optimal resource utilization and financial performance.At Gaylord Rockies, I spearheaded guest engagement initiatives, including immersive experiences and themed events, contributing to record-breaking occupancy and sales. Proficient in analyzing Profit & Loss Statements, I significantly improved profitability and operational effectiveness. My use of MICROS, Seven Rooms, and Open Table streamlined operations and enhanced guest service.As Assistant Food & Beverage Operations Manager, I excelled in managing a large team, fostering a collaborative environment, and driving employee engagement. My strategic approach to event coordination and logistics ensured seamless execution and exceptional guest satisfaction. I have a proven track record of building strong relationships with staff, leaders, and stakeholders, promoting a positive workplace culture.My diverse experience includes leading community initiatives as Vice President of Equality Jackson, where I developed programs to enhance community engagement and social equity. I am committed to creating safe, inclusive spaces and advocating for equal opportunities for all.Passionate about continuous learning, I participate in conferences and training programs to stay abreast of industry trends. My certifications in ServSafe, TIPS Alcohol, Special Diet Menu Creation, and Grant Writing underscore my commitment to excellence and innovation in hospitality.If you seek a dedicated, innovative, and highly skilled Hospitality Manager who can drive operational success, enhance guest satisfaction, and foster a positive work environment, let's connect. Together, we can achieve new heights in hospitality excellence.

Katerina Jensen's Current Company Details
St. Vrain Valley Schools

St. Vrain Valley Schools

View
Dynamic Hospitality Manager | 9+ Years in High-Volume Food & Beverage Operations | Expert in Team Leadership, Cost Control, Event Planning, and Innovative Guest Experiences
longmont, colorado, united states
Website:
svvsd.org
Employees:
1771
Katerina Jensen Work Experience Details
  • St. Vrain Valley Schools
    Kitchen Manager
    St. Vrain Valley Schools Aug 2023 - Present
    Longmont, Colorado, United States
    -Successfully managed daily food service operations for over 200 students, including menu planning, food preparation, & quality control, ensuring high standards & efficiency.-Implemented a system that reduced food waste by 15%, maintaining accurate inventory records.-Optimized inventory control & food cost management, ensuring efficient resource use & strict budget adherence.-Led a team by providing training, mentorship, & ensuring adherence to food safety regulations.-Consistently received positive feedback from students & staff for providing exceptional service & creating a welcoming atmosphere.-Demonstrated strong problem-solving skills by addressing issues such as missing items on orders, last-minute field trips, assemblies, allergies, & special requests, ensuring seamless operations.-Proactively enhanced managerial skills by attending conferences on state requirements for financial reimbursement with the USDA & the Colorado Free Meals for All Kids program.-Planned menus 1-3 months in advance for fluctuating attendance of 150-200+, ensuring readiness & adaptability.-Fostered a positive & inclusive work environment that promotes employee engagement & morale.-Keynote speaker on how kitchens operate within the restaurant industry & trained teachers on state requirements to be enforced during the school year.-Strictly managed budgetary constraints, efficiently using grant funds, positively affecting future grants.-Provided catering services for group trips, including meal planning, preparation, & delivery, ensuring all dietary & logistical requirements were met.-Maintained dietary restrictions by ordering, preparing, & serving special diets, ensuring compliance & student safety.
    View
  • Gaylord Hotels
    Assistant Manager - Food And Beverage Operations
    Gaylord Hotels May 2022 - Jun 2023
    Denver, Colorado, United States
    -Spearheaded the planning, organization, & execution of immersive & interactive experiences, live character events, & themed coffee shop installations, enhancing guest engagement.-Managed & Scheduled a staff of 117 people, ensuring efficient operation & optimal performance.-Analyzed Profit & Loss Statements (PNLs) & financial performance to identify lessons learned & make market forecasts, driving strategic decision-making & improving profitability.-Troubleshoot MICROS issues & utilize apps such as Seven Rooms & Open Table for seamless integration & efficient operations.-Managed & coordinated orders, staffing, & event logistics for catering events of over 3000 attendees, collaborating with multiple departments to ensure success.-Maintained over $15 million in annual revenue, exceeding projections by $1.5 million.-Completed projects within deadlines, including employee evaluations & rolling out new seasonal menus.-Fostered strong connections with staff & leaders to create a collaborative & team-based environment, promoting culture & learning for STARS service members.-Broke multiple records for consecutive occupancy & sales during summer months.-Ordered supplies & uniforms, maintaining inventory & quality standards.-Supervised & managed daily F&B shift operations, ensuring compliance with local, state, & federal regulations, standards, & procedures.-Supported & supervised an effective monthly self-inspection program.
    View
  • Gaylord Hotels
    Assistant Manager - Food And Beverage Operations
    Gaylord Hotels May 2022 - Jun 2023
    Aurora, Colorado, United States
    -Operated all department equipment as necessary & reported malfunctions timely. -Supervised staffing levels to ensure guest service, operational needs, & financial objectives.-Provided services that are above & beyond for customer satisfaction & retention.-Took proactive approaches to address guest concerns, ensuring a positive guest experience.-Monitored & analyzed guest feedback to identify areas for improvement & implement solutions.-Oversaw daily operations of multiple restaurants, ensuring adherence to company standards.-Collaborated with chefs & managers to develop new menu ideas, conducting tastings for staff feedback.-Recruited, hired, & on boarded qualified restaurant staff.-Developed & implemented comprehensive training programs to enhance employee skills & knowledge.-Identified & developed high-potential employees for future leadership roles.-Drove guest satisfaction by implementing effective guest service strategies & resolving complaints.-Enhanced business growth & customer relationships through B2B & B2C sales.-Conducted daily meetings with staff to discuss the evening's expectations, upcoming events, & learn about the diversity of in-house groups, tailoring the guest experience accordingly.-Managed budgets for equipment, uniforms, payroll, & alcohol sales, ensuring financial efficiency & control.
    View
  • Courtyard By Marriott
    Food And Beverage Supervisor
    Courtyard By Marriott Jan 2022 - May 2022
    Jackson, Tennessee, United States
    -Managed employees, providing comprehensive training on Marriott's health, sanitation standards, & brand practices, deepening team expertise & ensuring top-notch compliance.-Conducted interviews & recruiting resulting in top-tier talent.-Led re-opening of restaurant after year & a half closure, updating health & safety compliance.-Acquired proficiency in using FOSSE computer guest software to enhance guest service operations.-Built strong relationships with key suppliers like U.S. Foods & McCarthy's, securing top-quality products.-Resolved various guest issues efficiently, ensuring exceptional customer satisfaction.-Developed & executed marketing campaigns to attract new customers & retain existing ones.-Managed food & alcohol budgets, optimizing cost-efficiency & resource allocation.
    View
  • Equality Jackson
    Vice President And Program Director
    Equality Jackson Jun 2019 - May 2022
    Jackson, Tennessee, United States
    -Developed & implemented innovative programs for the city of Jackson, enhancing community engagement & social equity.-Directed comprehensive educational initiatives on LGBTQIA+ history, safe spaces, & resources.-Organized & led meetings with city officials to discuss & improve community equality.-Secured sponsorships from prominent companies such as Delta Faucet, PRA, & GLSEN for Pridefest.-Coordinated with regional artists to donate time & talent for Pridefest, enhancing event appeal.-Managed recruitment & advertising for new volunteers for Equality Jackson events & fundraisers.-Maintained an extensive database of current & past volunteers to mobilize local support.-Recruited & motivated individuals to participate in community-building efforts.-Supervised over 50 volunteer workers, ensuring smooth operations & effective collaboration.-Executed successful event promotion strategies to boost attendance & engagement.-Fostered strong relationships with community stakeholders to support organizational goals.-Delivered impactful public speaking engagements to advocate for community causes & initiatives.
  • Starbucks
    Barista & Team Lead
    Starbucks Aug 2019 - Apr 2021
    Jackson, Tennessee, United States
    -Led team in fostering a positive work environment & welcoming atmosphere for staff & customers.-Trained & supervised new employees, ensuring adaptation to a fast-paced environment.-Managed the organization, display, & promotion of new merchandise & menu items, while staying up-to-date with store policies.-Oversaw troubleshooting of technical issues with systems & updates, for seamless operations.-Engaged in assistant store manager duties, such as driving sales, managing budgets, & optimizing inventory levels to support store operations.-Coordinated & motivated team members, fostering a collaborative, high-performing work culture.-Developed/ executed promotional strategies enhancing customer engagement & business growth.
    View
  • Red Robin
    Food Server
    Red Robin Jul 2018 - Mar 2019
    United States
    Worked to better train servers using the Aloha computer Ordering softwareCreate relationships and connections with a new community to ensure the return of customersHelped employees learn ways to help improve their time management skills
    View
  • Chili'S
    Server
    Chili'S Jan 2018 - Jun 2018
    Hendersonville, Tennessee, United States
    Learned the Aloha computer ordering software systemTrained other front-of-house staff to use the softwareBrought in new clientele and created relationships with regulars, who would come in weekly
    View
  • Sopapilla'S
    Server Team Lead
    Sopapilla'S Dec 2015 - Jan 2017
    Hendersonville, Tennessee, United States
    Learned how to troubleshoot the computer ordering system MicrosManaged scheduling for 20 different employees on the front-of-house staff.Trained in General Management before the restaurant was sold.Interviewed possible new hires for front-of-house positions.Created a positive relationship between the front of house and back of house employees.

Katerina Jensen Education Details

Frequently Asked Questions about Katerina Jensen

What company does Katerina Jensen work for?

Katerina Jensen works for St. Vrain Valley Schools

What is Katerina Jensen's role at the current company?

Katerina Jensen's current role is Dynamic Hospitality Manager | 9+ Years in High-Volume Food & Beverage Operations | Expert in Team Leadership, Cost Control, Event Planning, and Innovative Guest Experiences.

What schools did Katerina Jensen attend?

Katerina Jensen attended The Art Institutes, Volunteer State Community College, Hendersonville High School.

Who are Katerina Jensen's colleagues?

Katerina Jensen's colleagues are Kory Shick, Anthony Elliott, Jayme Ellis, Tasha Weingardt, Trip Merklein, Alex Santos, Lisa Moffitt.

Not the Katerina Jensen you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.